Any way to see who is using the observe key on Nortel ..without MAX

[GenesysCGE]

We need to find out what managers are monitoring other using the observe key. Does anyone know a way to find this out?

 

[yyrkroon]

go to ld 81 and list all supervisor phone.
Then go to ld 80 and trace those phone.
whoever is using it will show the obv key active

 

[Johnthephoneguy]

I also believe their is a COS option that disallows a supervisor from being observed..I don't have a book with me now though to look up what it was, maybe this will trigger someone elses memory haha

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[informidicate]

If you mean supervisors observing other supervisors, if so,
I don't know how many you have but printing the tnb of each
one and see if in the CLS = AOS allows a supervisor to
observe another supervisor, DOS disallows.
DOS is the default.