VoiceOfJoe
MIS
I searched the forum and found some old sparse references to this topic back in 2005. We are very current on our BCM450 with the latest 6.0 release. So I'll pose the question again:
Is there a way to block a outside call (originating from a land line and assuming it has caller id)coming from a specific phone number?
One trick I know we can do is to configure the specific phone number we want to block in BEM - Configuration - Telephony - Global Settings - Speed Dial. Choose an open speed dial number and in the External Number field, enter the number you want to block. Then in the Name field, enter the description of the number (e.g. party's name). So, in the event the calling party doesn't have CLID, you can identify the caller by name and then choose not to answer it. This isn't what we want, but is a little help. We would rather have the call immediately dropped OR route the caller to a pre-recorded greeting which would state that the calling number has been blocked by our organization.
If anyone knows how to do this, plese let me know!
Thanks,
VOJ
Is there a way to block a outside call (originating from a land line and assuming it has caller id)coming from a specific phone number?
One trick I know we can do is to configure the specific phone number we want to block in BEM - Configuration - Telephony - Global Settings - Speed Dial. Choose an open speed dial number and in the External Number field, enter the number you want to block. Then in the Name field, enter the description of the number (e.g. party's name). So, in the event the calling party doesn't have CLID, you can identify the caller by name and then choose not to answer it. This isn't what we want, but is a little help. We would rather have the call immediately dropped OR route the caller to a pre-recorded greeting which would state that the calling number has been blocked by our organization.
If anyone knows how to do this, plese let me know!
Thanks,
VOJ