I assume you are referring to a NAM. The following is from one of my quick reference guides, which can be found on our website:
Backing up NAM programming
When backing up programming the NAM will be out of service. Perform a backup as follows:
1 – Feature 983
2 – “Log:” – enter the system coordinator mailbox number and password – Press OK
3 – “Admin” – enter 22
4 – “Backup” – press CONT
5 – “Insert disk 1” – insert a blank disk into the floppy drive – press OK
6 – Insert blank disks into the floppy drive when prompted. A backup can use several disks depending on the amount of programming in the NAM. Number and date the disks as you are prompted for them.
7 – When the backup is complete you will be prompted for the first disk again to run a self-test which ensures all files have been backed up.
8 – “Backup complete” – press OK to end session
Brian Cox
J & J Communications
Thanks for the information. If anyone else does this, be aware that the voice mail does not function while it is backing itself up. Found out the hard way.
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