Any one know the cause of restarts.

[Leemondcomm]

Hi guys, have an IP Office which keeps restarting itself with the following results.

1732375mS CALL:2005/05/1015:18,00:00:07,003,201,O,205,205,Reception,,,1,,""
1732824mS PRN: Tue 10/5/2005 15:18:59 FreeMem=6691716 CMMsg=6 (6) Buff=100 655 500 1425
1771324mS PRN: Tue 10/5/2005 15:19:39 FreeMem=6686240 CMMsg=6 (6) Buff=100 656 500 1425
1786331mS PRN: Tue 10/5/2005 15:19:54 FreeMem=6691716 CMMsg=6 (6) Buff=100 656 500 1425
1831317mS PRN: Tue 10/5/2005 15:20:40 FreeMem=6686240 CMMsg=6 (6) Buff=100 656 500 1425
1846320mS PRN: Tue 10/5/2005 15:20:56 FreeMem=6691716 CMMsg=6 (6) Buff=100 656 500 1425
1890044mS PRN: Started Alerting Timer
1890045mS CALL:2005/05/1015:18,00:03:14,006,,I,205,691113,02087691113DDI88359180-9189,,,0,,""
1890322mS PRN: Tue 10/5/2005 15:21:41 FreeMem=6693340 CMMsg=6 (6) Buff=100 655 500 1425
1891325mS PRN: Tue 10/5/2005 15:21:42 FreeMem=6687864 CMMsg=6 (6) Buff=100 656 500 1425
1906324mS PRN: Tue 10/5/2005 15:21:57 FreeMem=6693340 CMMsg=6 (6) Buff=100 656 500 1425
1923748mS PRN: TFTPServer::RRQ(from 10.0.10.42) nasystem/call_info/0.1182.0
1923816mS PRN: Tue 10/5/2005 15:22:15 FreeMem=6691716 CMMsg=3 (6) Buff=100 656 500 1425
1939281mS PRN: TFTPServer::RRQ(from 10.0.10.42) nasystem/call_info/0.1182.0
1944291mS CALL:2005/05/1015:22,00:00:00,005,211,O,00393408585206,00393408585206,Valerie,,,0,166400393408585206,""
1944325mS PRN: Tue 10/5/2005 15:22:36 FreeMem=6693288 CMMsg=6 (6) Buff=100 655 499 1425
1944830mS PRN: Tue 10/5/2005 15:22:37 FreeMem=6693340 CMMsg=6 (6) Buff=100 656 500 1425
1951316mS PRN: Tue 10/5/2005 15:22:43 FreeMem=6687864 CMMsg=6 (6) Buff=100 656 500 1425
1966320mS PRN: Tue 10/5/2005 15:22:59 FreeMem=6693340 CMMsg=6 (6) Buff=100 656 500 1425
1992907mS PRN: .FATAL Impl.Dep.Soft.Emulation Exception address=ff688744 d=5 pc=ff51fbdc ff521114 ff521224 ff521560 ff521628 ff504944 IP 403 1.4(22)
== 10/5/2005 15:23 contact lost - reselect = 1
******************************************************************

********** From: 10.0.10.213 (13556) **********
== 10/5/2005 15:28 contact made SysMonitor 3.4 (15)
0mS PRN: Monitor Started IP=10.0.10.1 IP 403 1.4(22)
1mS PRN: LAW=A PRI=1, BRI=0, ALOG=0, ADSL=0 VCOMP=0, MDM=0, WAN=0, MODU=1 LANM=0 CkSRC=5 VMAIL=0(VER=0 TYP=1) CALLS=0(TOT=0)
72mS PRN: TFTPServer::RRQ(from 10.0.10.10) nasystem/licence_list
81mS ERR: DTExtn Line Up 3
976mS PRN: Token::Token() -1: token added:
977mS PRN: 00:e0:07:00:90:2b
977mS PRN: loading holdmusic.wav from ipad=255.255.255.255
1268mS PRN: PCPartner:CPartner for Seye List Size=3
1270mS PRN: TFTPServer::RRQ(from 10.0.10.42) nasystem/licence_list
1270mS PRN: PCPartner:CPartner for Samantha List Size=4
1272mS PRN: TFTPServer::RRQ(from 10.0.10.16) nasystem/licence_list

 

[bason]

default system config and reload system software through the DTE.
The line "FATAL" says it all.

 

[bason]

Prior to a full default can you ascertain whether this reboot occurs due to excess network traffic.
i.e remove the link to clients network and leave only vm pc attached,this will mean no phone manager for a while but worth it in short term.
Network sniffers/scanners are a valuable tool in this instance to tell whether there is any traffic issues.
Other issues hubs or switches ?any VOIP?

 

[Leemondcomm]

What would a loss of power show. Sorry for asking but not seen it.
I take it this would just stop or would it?
Then commence once power was up

 

[kane77]

Hi,

I had this kind of problem one day, the the processor and module where restarting itself. It was because of a loop in voicemail pro, I dont know if you have one, but it's somewhere you can look. It took us a few hours to discovered it.

Kane

 

[Leemondcomm]

Looking at the age of the SW also think this will be 1st place to look.
May do a config re-write too.

 

[kflounders]

Cut and paste the old config to a new clean one untill you see it happen.