AntiVirus question

[piratefan]

I posted this in another forum not realizing or just plain forgetting that there was a dedicated forum for this.

Up until today, anytime I received an email with a virus attached, a yellow box would come up and ask me if I wanted to quarantine it. And I would.

Today, a much different looking box appeared telling me that I had a virus at C:\etc. Trojan.sefex. Unable to repair. Only action I could take was OK.

I did have somebody help me in the other forum. I downloaded a patch for OE. And did a Windows update. I have XP Pro.

By the way, I did receive an email from supposedly Norton telling me it had deleted an email with a virus.

Now I ran a scan on my system. Nothing showed up. But I am wondering if I perhaps have missed something. Since it told me that a virus was at a certain location but the scan shows nothing.

Any help much appreciated. To repeat myself, I have updated Windows with a patch for OE specific to this trojan. And ran a total scan of AV.

 

[street14]

if it was a red alert screen it might have asked you for clicking ok to delete it
it could also have been a java virus from the email in question usually not kept on system

log in safe mode
before doing so shut system restore down then log in safe mode
do a full system scan under admin log in

It is a unfortunate thing that as a consumer you are treated as well lets be polite cattle. Companies need to change there attitudes on how they deal with there clients more honesty and transparency from there tech departments to there executives

 

[piratefan]

Thanks very much. Actually, knock on wood, after doing an update and scan, so far, so good.