I run a small business mainly cleaning up home PC users machines; removing all sorts of Spyware and updating their Anti-Virus software packages. I deal mostly with Norton and Mcfee as they are the most widely recognized and installed software.
My question is: are both of these packages becoming harder and harder to update using the manual method? I have detected a slow movement to discourage and force the hand of the home user to buy the annual automated update service. A lot of my customers are on a limited budget and find this unacceptable and would rather run the risk of infection than spend the additional money. I would appreciate some observations and comments on the above.