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Answering Outcall Notification

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cpm23

Technical User
Mar 18, 2005
142
US
I have my mailbox set up to call me when I get an urgent message. I should be able to press # or some other key on my cell phone and get prompted for my password. When I press a key, the voicemail hangs up. It is an Octel 250 with Aria software release 3.10.09. Any help would be appreciated.
 
You may have your mailbox set up for a pager. If, so remove the entry in the pager type field. Also, on an outcall, the system detects "voice energy" so, you will need to say "hello" or something to allow the system to detect your answer. Once it detects an answer, it will prompt you for input. I think it says something like "if this person is available, press 2" After you press 2, you will be prompted to enter a password.
 
Thanks for the reply. I got it working. You're exactly right. I changed the Pager Type to 0. That did it. Thanks again.
 
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