answering machine 1

[tczmbara]

Hi,
please help me with this issue.
I will try explain my problem (my english is not so perfect)
dialing the numer to reception desk (after work hours), (of course this is internal call), answerig machine telling me: "Hi, this is company...bla bla bla, we are working from..bla bla.." but when i will use mobile phone and dial main number to my company there is normal signal and the answering machine doesnt work. In this situation when client is calling to my company (after work hours) dont know that we are working for example from 8 till 16. (answering machine should inform him)

I hope U will understand me.
Please, help me

Best Regards

Michal

 

[dstrang1]

The answering machine probably doesn't like the double ring signal for external calls....if it's new enough, there might be a setting you can change. Otherwise you'll either have to get an answering machine that can recognize the double ring or change the last digit of the ICAT parameter for that extension to "8" (internal ring for external calls).

Good luck,

Dave Strang

 

[tczmbara]

how can i check this??


Best Regards

Michal

 

[tczmbara]

which exactly command should i use

please help me with this issue

regards


Best Regards

Michal

 

[whosrdaddy]

excap:dir=xxx; /* check */
excac:dir=xxx,icat=0008; /* change */

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[tczmbara]

FOR example:
DIR TRAF SERV CDIV ROC TRM ADC
7001 00151515 021311060 0111500000 20001 0 000000000
*
*
*
do i have to change all numbers, I have it lots of those line like above

Best Regards

Michal

 

[whosrdaddy]

is 7001 an anlaog extension?? I don't see the ICAT parameter, what's your BC version?( CADAP

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[tczmbara]

<CADAP;
CALENDAR DATA
IDENTITY=FLEXTRONICS
VERSION=CXP1010001/5/BC11SP15/R5A
10:26:48
FRI 11 AUG 2006
END

<

Best Regards

Michal

 

[whosrdaddy]

can you do EXCAPIR=7001; ?

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[tczmbara]

Yes

Best Regards

Michal

 

[dstrang1]

Daddy,

ICAT only shows up on an EXDDP -- even tho' you change it with EXCAC.

tczambra - send EXDDPIR=7001;

Then change the ICAT parameter by adding 8 to whatever the last digit is.....EXCACIR=7001,ICAT=xxxY; Where xxx are the original values in ICAT and Y is the last digit + 8 (if last digit was 1, then new value will be 9 ).

Good luck,

Dave Strang

 

[whosrdaddy]

oops, my bad dave (doing this from memory )

-----------------------------------------------------
What You See Is What You Get
Never underestimate tha powah of tha google!

 

[dstrang1]

whosrdaddy (Vendor) 11 Aug 06 10:58 sed:

>oops, my bad dave (doing this from memory )
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Believe me, I FEEL your pain on a daily basis! ;-)

Dave Strang