Answering DNs 1

[parkgroup]

Is it possible to have a call at reception forwarded to a specific DN, and still be seen seen as a flashing symbol on all phones with the ability to pickup without F74-5-6?

Have a client who switched to BCM and insists it worked that way with MICS.

Also, in Voicemail when checking a message...is there a way to have a "copy" statement on the screen, that allows you to forward to another extension...this is something I always did by pressing 5 and going through the options ending ion "#" to sned to the designated extension.

 

[PERRYPJ]

As long as you make the forwarded DN an ANSWER DN on all the rest phones.
The answer to the second is no.

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[parkgroup]

thanks...it worked

 

[parkgroup]

The new client insists that they did this without takinf up a button for the answer DN.

Now line 8 that was appear is gone from the set T7316E

 

[DigitelD]

I may be missing something in the specifics but here it goes.

Why not set up a hunt group with all the extensions in it. Program them for Ring Only. Then have the Receptionist forward to the hunt group. This will not take a button.

SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP