Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Chris Miller on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Answering calls :|

Status
Not open for further replies.
globalstrata

globalstrata

MIS
Sep 29, 2002
524
US
ok. I have been too long out of Telecom that I do not remember anything :p

Merlin Magix R3, Messaging R2.5 in DLC mode

User wants
DAY Time:
- Lines 808, 809, 810 -> Ring at x. 5108
- After 3 rings -> Rings at Group of Extensions
(5123, 5114, 5115)
- If no answer, goes to 5108 VM
- 5108 will have an Coverage button so if she is unnavailable, calls go automatically to first backup

NIGHT TIME:
- Goes to an AA (AA dial zero is 5108) After hours 5108, should not ring but go directly to VM

hmmm .... Guidance Please...


Gladys Rodriguez
GlobalStrata Solutions
 
Status
Not open for further replies.

Similar threads

lbrown53
  • Locked
  • Question
Partner ACS 6 AA busies out next line in pool when answering calls 1
Replies
2
Views
166
lbrown53
lbrown53
LostTimber
  • Locked
  • Question
Restrict Incoming Calls at Extension 3
Replies
2
Views
248
Westi
Westi
Ecycler
  • Locked
  • Question
Partner Messaging not answering 777
Replies
2
Views
200
tylamb19
tylamb19
jjdad
  • Locked
  • Question
Partner AA not answering
Replies
2
Views
124
jjdad
jjdad
ChrisAring
  • Locked
  • Question
Merlin Legend Forward all incoming calls to cell phone 2
Replies
15
Views
272
ChrisAring
ChrisAring

Part and Inventory Search

Sponsor

Back
Top