Ans Machine Help

[toptater]

Hello All,
I have a site with Option 11c. They would like an answering machine to pick up the main number before and after hours. The incoming calls are answered on a 2616 with Key 01 and Key 02 designated to pick up the main telphone number and the second number in the rotary group.

So far I have created a new 500 set on the analog card and assigned it a DN, patched it to the jack and have dialtone. An analog phone plugged into the jack will answer the DN that I assigned it.

Where do I tell the main incoming line to go to that DN after X number of rings? I looked at TN 0 1 for the main incoming trunk and saw ATDN. Is this the place and do I need to make changes in the CLS? Any help would be greatly appreciated.

 

[wdhb]

seeing as this is a simple set-up, just use the "Call Forward" key to control forwarding to the answer phone

 

[toptater]

Thanks. I believe I have tried that....if you mean adding the DN (3551) for the ans machine after FDN in the setup for the 2616. The machine still would not pickup. I think I'm missing something in CLS.

 

[wdhb]

actually, I meant just using the Forward button on the 2616 to the answer phone extn 3551. You can set up a forward no answer after so many rings.
CLS = FNA
RCO = 0/1/2
FTR = FDN 3551

 

[toptater]

ok,thanks. i'll try that tomorrow. is RCO equal to the number of rings..they want 4.

 

[wdhb]

RCO = the RDR settings in LD15
REQ: prt
TYPE: rdr
TYPE RDR_DATA
CUST 0
TYPE RDR_DATA
CUST 00
OPT CFF CFRA DSTD PVCA CWRD
FNAD FDN
FNAT FDN
FNAL FDN
CFTA YES
CCFWDN
CFN0 3 = RCO 0 & is 3 rings these are for day
CFN1 5 = RCO 1 & is 5 rings
CFN2 7 = RCO 2 & is 7 rings
DFN0 3 = RCO 0 & is 3 rings these are for night
DFN1 5 = RCO 1 & is 5 rings
DFN2 7 = RCO 2 & is 7 rings

 

[toptater]

wdhb....thank you for your advice...it worked! I was trying to make it harder than it actually was...but, hey I'm just a peon, so what do I know