Another weird bridge/conference problem after migration

[charlottemccloud]

Thanks to all who responded to my last post. Now, I have another weird problem with a customer who recently migrated from a G3si to an S8720. After the migration, bridged appearances started to work differently. They have one principal bridged on three other phones. Before the migration, as soon as one of the three picked up, the other bridged appearances would go dark, and just the first person who picked up would have the call.

Now, they can all pick up and be on the call at the same time, which they hate.

Another patch or am I missing something in programming. I have tried to recreate this in our lab (we have a G3) and cannot. It works like described in paragraph one, which is what the customer wants.

Thanks, in advance, for your responses.

 

[98Converter]

Try changing your automatic-exclusion COS settings...

You'll have to activate it under chan sys fea

Thanks,
CJH

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