ANOTHER QUICK QUESTION ACS R7

[newBPhoneGuy]

does anyone know if its possible to change the extension # like say my secratary is pluged into ext 17 but i want everyone in the office to dial 00 to reach her....any advice will help thanks

 

[newBPhoneGuy]

also is it possible to copy the programming from one extension to another using the phone for programming instead of using the pc software and a laptop

 

[IPhello]

Answer to the first question : NO

Answer to the second question : #399, however this only does system programming features and not central telephone programming (Buttons)

 

[telecomtekperson]

#399 will only copy line appearance and ringing. If you want to copy button programming, you will have to use the software.

 

[newBPhoneGuy]

i am trying to connect from an olld laptop and there is a db25 port and a db9 port i have tried both and it keeps saying com port one is used by something else but when i look at the device manager it says com 1 is not being used any ideas

 

[hbiss]

Yeah. Program from extension 10 or 11. By the time you get that laptop to work you could have done it 10 times over.

-Hal

 

[newBPhoneGuy]

very true but the boss wants the laptop to work and what the boss wants the boss gets

 

[telecomtekperson]

Well, you need a nullmodem cable and an Avaya 355A adaptor. Then set your program to us whatever com port the db9 is on your laptop. If that wont work, I use the internal modem of the laptop to go offhook and dial Intercom 76(the modem). BUt, you need a remote access card to do that.

 

[jordonj]

Well, if the boss insists, it's not that hard to set up, and it can work, but you have to know what it can and cannot do...

First things first...

I assume you have a Remote access card (if not, you should get one).

After setting the system up for remote programming (you need to use ext 10 or 11 first..sorry).

Avaya Programming

Do all programming from Ext 10 or 11

Prepare a system for remote configuration

Feature 00 Left Intercom, Left Intercom, #505 (create a hunt group)

Make it group #6

Enter 76 and assign it to the hunt group…

Now 76 is what you connect to when using PC configuration…

At extension 10 Feature 00 Left Intercom, Left Intercom, Right Intercom

Select an extension to use (typically an unused one)

** Left Intercom, Lines 1, 2, 3, etc.

This is so you can make intercom calls from the PC…

Then, after hitting Feature 00 Left Intercom, Left Intercom, #730 to create a remote administration password.

The codes for letters:

Letters Numbers
A = 21 N = 62 blank = 11
B = 22 O = 63 0 = 00
C = 23 P = 71 1 = 10
D = 31 Q = 72 2 = 20
E = 32 R = 73 3 = 30
F = 33 S = 74 4 = 40
G = 41 T = 81 5 = 50
H = 42 U = 82 6 = 60
I = 43 V = 83 7 = 70
J = 51 W = 91 8 = 80
K = 52 X = 92 9 = 90
L = 53 Y = 93
M = 61 Z = 94

So if you have two pairs leading from a wall outlet to the system, the boss can have a laptop at his desk and make changes.

The thing to remember is that changes are not made in real time...the changed file has to be saved to a file with a new name, uploaded to the card (or internal memory), then you have to restore the settings from the card of internal memory (depending on where you put the file...) Also, changes to small VM cards have to be made via the phone. There is a separate program for VS systems, but we have few of those (usually, our customers needing that many features in a VM go with Intertel).

From where I stand. I use PC programming for initial programming and backup only. Any tweaking I do from extension 10 or 11...

 

[newBPhoneGuy]

hey guys thanks for all your help but i dont have a remote access card and i doubt the boss wit want to pay for one but we will see once again thanks