Annoying Outlook 2003 issue using Stationary templates

[markus97]

Hello,

I'm having some issues with the stationary templates in outlook 2003. Every time I enable any of the stationary templates in outlook, when I compose an email, my signature becomes double spaced along with the email body where I type. I checked the paragraph settings and it's not set to doublespace.
My signature is fine and it doesen't display as doublespaced in the preview.

When I disable stationary, the signature is perfectly fine and I can type an email without any double spacing issues.

Something is up with the stationary. I tried the same on another machine and it does the exact same thing so I don't think something is wrong with the application.

I have Microsoft Word enabled as the email editor. When I disable this setting, the formation is fine except for the fact that some weird box appears above my signature which is annoying.

The normal.dot file is just a blank page with no formations. I created a new template normal.dot file and I was still having the same issues.

Anyone have any ideas bc this is driving me up the walls.

Thanks

 

[markus97]

Im getting closer to resolving this.

I noticed the issue on how to temporarily fix the double spacing. In "Paragraph" Spacing before and after are set to "Auto". When I change it to 0pt, this resolved the double spacing issue.

The only issue is that I have to change that setting every time I send an email.

Microsoft Word by default is set to 0pt. The normal.dot file is set to 0pt by default as well. I opened the stationary template file in word and it was set to "auto" so I changed it to 0pt and saved it. After the changes, I launched the file and it indeed saved the settings. I thought this would have solved the issue but it didn't. I rebooted the machine and created a different template file with 0pt set on the spacing and attempted to use that file but it changes to "auto" when I compose an email.

Now im really stumped. This has nothing to do with the html editing b/c when I disable the stationary template, everything is fine. For some reason, Outlook is formatting the stationary file to "auto" spacing!

Any ideas

Thanks

 

[eyec]

when sending html format emails, check Options and select Normal instead of paragraph.

 

[markus97]

where are you getting that from? I don't see that option.

 

[eyec]

open a new email then look at the toolbar at the top or click on the drop down for format & change to Normal

 

[eyec]

oopps, i forgot click in the text area to activate the toolbars.

 

[BeverlyBP]

I'm sorry, I've been trying to change from paragraph to normal for 2 days and I can't find the option that you're talking about. I'm in a new email, in the text section, toolbars are activated, and when I click options I get a window that has message options, voting and tracking options, and delivery options. No html options. Any idea what I'm doing wrong?