Announcments

[wpetilli]

I just got a VAL board online and assigned a FAC for 'announcments'. My COS gives me console permissions and when I dial the FAC followed by the announcment number I created.. I just get dialtone and nothing else. Any ideas?

 

[lopes1211]

then 1 to record.

-CL

 

[bleebrant]

After you hear the dial tone you have 3 choices -
Press 1 to record the announcement
Press 2 to listen to the current recording
Press 3 to delete the announcement
If you just want to hear the recorded announcement without being able to make changes, you can just dial the announcement extension number.

 

[AvayaTier3]

1. Dial into the switch remote-access extension (Use Barrier Code with Console
   Permissions "y"
   Hear dial-tone, dial Barrier Code (hear dial-tone)
2. dial announcement extension to listen
or
3. dial Announcement Access Code: 77 (check feature-access-code for your switch)
   to access an announcement session. You can also do this from a switch station
   that has Console Permissions "y"
4. dial announcement extension to record, play, delete
   dial 1 to record, begin recording, use "#" to end recording session
   (you cannot record a protected announcement)
or
   dial 2 to play
or
   dial 3 to delete (you cannot delete a protected announcement)

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[AvayaTier3]

You can also record .wav files and ftp them to the valboard(s)

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
Avaya. Too little or no help? Expensive?
For FAST switch support at bargain rates, give bsh a call.

bsh

40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]