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Announcements - Val Boards

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pkenagy2

Systems Engineer
Sep 18, 2018
16
US
Once I create an announcement on a VAL board, I have never had to save that announcement as a .wav file for use in an IVR application. Once it is created/recorded, can you please tell me how to create a .wav file? ty so much!
 
You'll want to FTP to the VAL or MG and you can donwload it from there. Use "enable filex" to configure this, then disable when done.

 
From experience, there was a difference between codec between Interactive Response and VAL cards. One required G.711 ALaw and the other G711-uLaw. Therefore you may need to transcode the wav file.
 
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