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Announcements - Val Boards

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pkenagy2

pkenagy2

Systems Engineer
Sep 18, 2018
16
US
Once I create an announcement on a VAL board, I have never had to save that announcement as a .wav file for use in an IVR application. Once it is created/recorded, can you please tell me how to create a .wav file? ty so much!
 
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You'll want to FTP to the VAL or MG and you can donwload it from there. Use "enable filex" to configure this, then disable when done.

 
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From experience, there was a difference between codec between Interactive Response and VAL cards. One required G.711 ALaw and the other G711-uLaw. Therefore you may need to transcode the wav file.
 
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