Thread690-1337228 was responded to by Donbott with reference out of the book. I am experiencing the exact problem "event 11" and need to find the book he is talking about. Please respond with info .
Event Code 11 No announcement available
During an announcement step, a collect digits
step that contains an announcement, or a disconnect
step, the announcement was not available for one of the
following reasons:
? Announcement was not recorded
? Analog announcement was busied out
? Integrated announcement board was not installed
? Integrated announcement ports were busied out
? Integrated announcement was being recorded or
restored
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