Annoucement Board? 1

[heyitsthephoneguy]

Hello,

Can anyone tell me if I'm missing something? I added an announcement board to my definity, and was able to program an announcement to the board under change announcements.

The system lets me record a message, but when I try to play it back I get the wave off.

Am I missing something?

TIA and Happy Holidays!

Steve

 

[Phoneman2]

If you try too soon to listen its not ready yet, or you can not hear it after that? Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[heyitsthephoneguy]

I recorded the message on Friday and I still cannot hear it.

 

[Phoneman2]

ok
If you do a list config all do you see the board?
Are you sure the recording to the new board worked? I know thats why your here
Its been a long time but I think I had to add board 01X## to get the board into the system Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[heyitsthephoneguy]

The board shows up in list config. I can't run an ADD BOARD command.

Any other ideas?

TIA,
Steve

P.S. the board shows up when I do a list integrated command...

 

[Phoneman2]

Does the board show up when you do a List Data. If its a TN 750c it should. Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[Phoneman2]

DATA MODULES

Ext. Port Type Name COS COR TN ISN
1170 01C0301 announcement Announce 1 31 1

One of mine looks like this
Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[Phoneman2]

Send me your e-mail address I'll send you a PDF file on Avaya the system.
Dpeacock@SSSC.com Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[heyitsthephoneguy]

It is a TN750B. I have a TN750C also, which if I interperet the documentation correctly, should not be a conflict.

TIA,
Steve

 

[Phoneman2]

Steve if you do a "list data" does the port address show up of the tn750b card. A tn750B card will show up as well. Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[98Converter]

Not sure - but do you need console permissions to listen to an announcement before adding to a Vector or such...? Or perhaps your COR isn't high enough...?

 

[schupp]

Do this command "list integrated-annc-board". It will tell you the board location and if there is anything recorded on the number. You do not need console permissions or a higher COR.

 

[schupp]

Sorry, you can also do a "display integrated-annc-board" for the total recorded time on each board in your system.

 

[lopes1211]

No you don't need special COR's to listen to the announcement via dialing it's extension. Data-Mods have nothing to do with making the board work or not, they're added manually when copying or backing up TN750 boards. You can only use 1 TN750B per system. As far as I know, the 750B is only supported as the 1st board when used in a multi-announcement board system. I don't think it's addressable as 2nd, 3rd, etc....board, you need a 750C for that. -CL

 

[Phoneman2]

So do you think he has an announcement on the board yet? Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[lopes1211]

Yes and no. Yes I think it's there in memory. No I don't think the system can access it on a 750B when setup as anything other than the 1st board in the system. -CL

 

[heyitsthephoneguy]

Lopes,

That would probably be the issue. I had a 750C installed and had the 750B in my inventory. I just installed the 750B for extra space.

When I do a list integrated, I see the board, the announcement and how much space it's using. But it will not play.

Is there a painless way to use this?

 

[lopes1211]

If you've got nothing better to do..........Maybe remove the announcement from the B and remove the board. Back the 750C up to the flashcard via save announcements. Pull the C and install the B in it's slot. Restore announcements. Then insert the C as your 2nd board.
-CL

 

[Phoneman2]

Just a little note for when you do a save announcements to a flash card from a TN750B. You can not save announcement and translations to the same 4meg flash card. You have to use two cards. Wisdom is Knowledge
that is Shared

Thanks All Phoneman2

 

[heyitsthephoneguy]

Thanks guys!