TelecomTech34
Vendor
Hello. I tried reporting through Element Manager for the first time by going to Phones/Reports and using one of the default reports provided. I noticed my new call center phones that were just programmed are the only ones that show ANIE(-1) on Key 0 and also again after the name. If I view the same phones in EM the ANIE field is blank. This is a concern because this call center goes live soon and I want to make sure everything is ready to go. Can someone tell me what this means? I can't find details in the books.
Any help is appreciated
Any help is appreciated