Does anyone know of a quick way to re-direct calls from a particular ANI (caller ID)? We have a G3si R9. The user is getting harrassing calls from an ex-spouse and HR wants us to redirect any calls from that inbound ANI to a manager. The caller is coming in on our DID, PRI trunks. This user is not in an ACD group. Thanks for any Help.
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ANI routing of inbound call 1
- Thread starter VoiceGuy
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