hello,
i have MD110 BC11 connected with an IC ( Interaction center ) using Q-sig PRI,
the MD110 has many analoge PSTN trunks, users from the IC system can dial the PSTN using the MD as transit ( using the PSTN Access code in the MD), how can i enable calls from the PSTN reaching the IC users ( how can i make the answer psition for some of those analoge trunks to be answered by one of the IC users ??
I have tried with the RO, NU and NA commands with o result??
does any one knows how to initaite this in general??
thnx
i have MD110 BC11 connected with an IC ( Interaction center ) using Q-sig PRI,
the MD110 has many analoge PSTN trunks, users from the IC system can dial the PSTN using the MD as transit ( using the PSTN Access code in the MD), how can i enable calls from the PSTN reaching the IC users ( how can i make the answer psition for some of those analoge trunks to be answered by one of the IC users ??
I have tried with the RO, NU and NA commands with o result??
does any one knows how to initaite this in general??
thnx