analog sets not disconnecting. 4

[arico]

(Opt 81c rls. 25.40)I have 6 analog TN's going to a server that records all incoming calls.But when the call is complete the far end gets disconnected, and the TN goes into Lockout It stays this way for 30 min until the server times out on that port.This never happened when I had POTs lines going to the server. is this an issue in the switch, I don't knopw if I have disconnect supervision capabilities on the server.

 

[ArchTelecom]

Is your server polarity sensitive? If not sure, reverse Tip/Ring on one of the lines to see if the problem goes away for that line. If so, follow suit for the rest. If not, update this post.

 

[wdhb]

You might need to use the "500/2500 Line Disconnect" feature

LD10 CLS = LDTA

LD15 LDTT is the timer

 

[johnpoole]

from your server post your timer data for the comm ports, chances are the diconnect timer is to fast and looks like a hook flash to the switch.. also look at then timer data in the switch and max out you hook flash timer.. haven't seen a polarity sensitive analog device since 1963.. never hurts to check

john poole
bellsouth business
columbia,sc

 

[ArchTelecom]

I'm old, but not that old.

 

[acewarlock]

At BankOne in Dallas, Texas in 1986 or 87 we had to reverse Tip & Ring on 50 trunks to get then to work on a new install. I don't remenber if they were Loop or Grd.

 

[kristiandg]

LDTA is going to be your best bet, because the PBX will provide 6 seconds of dialtone after a hangup/disconnect. This is used to tell computer devices the line is dropped. Analog lines on the PBX (nt8d03/09) cards don't break the line voltage upon disconnect like the CO or an Avaya PBX do. Therefor, LDTA in the CLS is your best bet. If its an ABSOLUTE REQUIREMENT to have the voltage break, you'll need an OPX station card. They're only 8-port cards, but they do offer true disconnect supervision to analog devices that require it.

If you do end up getting an OPX card because your application requires the disconnect supervision (voltage drop), you'll need OSP & ISP programmed under FTR of the analog station programming.

Hope this helps...

Kris