Analog ports in a UCD hunt group??

[bunkman]

Is there any way to program 500 type stations in a UCD hunt? I don't think there is, but I thought I would ask. Thanks in advance for any responses.

-Bunkman

 

[cmawbey]

UCD hunt whats that ?


Colin

 

[PERRYPJ]

YES, MERIDIAN SUPPORTS 2500 IN THERE ACD (UCD) GROUPS BUT ONLY FOR THE AGENTS SUPERVISOR NEEDS A DIGITAL SET TO FUNCTION AS A SUPERVISOR

OLD ROLMEN WORKING ON NORTELS

 

[bunkman]

UCD-Uniform Call Distribution

PerryPJ, Can you clarify what you mean by "only for the agent's supervisor"?

What I'm trying to do, is set up a hunt group to work with voicemail, but I don't want to use a linear hunt because I want to spread the calls evenly among the analog ports.



-Bunkman

 

[cmawbey]

would RRB help...

LD57


we have that here in the UK

Colin

 

[PERRYPJ]

IF IT'S FOR VOICEMAIL FORGET SUPERVISORS, THE ONLY PROBLEM I FOR SEE WITH THIS IS YOU CAN LOG THE 2500 IN BUT IF YOU EVER HAVE A PROBLEM AND SWITCH DOES A SYSLOAD YOU WOULD HAVE TO LOG THEM BACK IN

OLD ROLMEN WORKING ON NORTELS