Analog Message Waiting

[TipandRingtoSIP]

Alright, this is admittedly a really low tech problem that's driving me nuts...
I have an analog station that has an Xpressions mailbox profile that has been working for years..
For some reason, the user no longer has broken dial tone to indicate a message waiting. I have gone into Xpressions and multiple UpdateMWI on the mailbox, did ClearMWI and then UpdateMWI, downed and upped the SLMA port, still no broken DT....

What am I missing here? Is this something that dropped out of the V8 Os4000? or has this not been a feature for analog phones for sometime??? Am I too old to do this work anymore??

Thanks in advance....

 

[adibv]

Cannot tell if is the same for V8, but in V6 R2, to have broken dial tone when MWI is ON :

CHANGE-ZAND:TYPE=TONES,CP=MWI,SIU=3;

For IPDA:
CHANGE-UCSU:UNIT=AP,LTG=1,LTU=17,CP=MWI,SIU=3;
To apply the change on the IPDA (this will restart the NCUI):
EXEC-USSU:MODE=NCUILOAD,LTU=17,FILES=LW;
EXEC-USSU:MODE=UPDATAP,LTU=17;

Additional things to check :
- param. PMIDX in SCSU to match with IDX param. in RICHTM (trunk to XPR)
- param. DHPAR=MWLED in SCSU
- param. MB in COSSU (DTE,VCE)
- check also MBOFF in WABE

When Xpressions or Phonemail sends a MWI Activate over the trunk to the Hipath 4000, it searches circuit 0 first.
If circuit 0 is not configured, the MWI will fail.
Circuit 0 must be configured on the STMI circuit.
For example:1-1-2-0. If only 1-1-2-1 is configured, the MWI will fail.
It is not required for circuit 0 to be a trunk to Xpressions or even the same protvar. It only needs to be configured.

Also a device regen (delete-> re-add) is recommended (not only a port restart).
And/or a test with another (new) similar analog device.

For V8 R1.19.X there is a correction included in HF3 ( MSC28239 - PSF0281 ):
MWI from analog port not switching off the mailbox led.

 

[TipandRingtoSIP]

Wow, thanks for that! I don't think I would have found this..
I looked at on of my old V7 backups, I see this command in RMX -- CHANGE-UCSU:AP,1,18,,,,,,,,,,,,,,,,,,MWI,3,,,,;
None of my AP shelves in the V9 system have any of the UCSU change commands in the backup, and when I display the UCSU I see -- MWI : 1 .

So it looks like it has either changed in V9 or it was lost in the upgrade....

Thanks again...

 

[TipandRingtoSIP]

Typo!! I meant to say V8, not V9

 

[sbcsu]

Just to add to this....

Find out what the MBON/MBOFF code is in WABE

DIS-WABE:GEN,,,,MBON;
DIS-WABE:GEN,,,,MBOFF;

You can then use that code from an ANALOG phone to send MWI ON / OFF to another phone.