Analog Line not Able to make Calls to Area Code

[mphouston77]

Hello all, I am new to Nortel but have been working with Cisco Callmanager for about 3 to 4 years now. So I am learning the Nortel system. The problem I have is that Analog lines in 1 of my locations are not able to route out to a certain area code. But are able to go out to all other area codes fine. The Area Code in question is 786. I have checked the NPA and show that it routes out the PRI at the location. Any Help with trying to resolve this is appreciated
This is a trace I did for the DN:

TRAC - List Route, type and status of trunks for a Customer 0 2141
------------------------------------------------------------------
ACTIVE TN 008 0 01 08 IPMG 008 0
ORIG TN 008 0 01 08 IPMG 008 0 MARP CUST 0 DN 2141 L500
TERM NONE
TTR 008 0 14 06
DIAL 105 0 30 TTR 0 60
RCVR 62 SET 30
DIAL DN NONE
MAIN_PM READY
TALKSLOT NONE
EES_DATA:
NONE
QUEU DIAL
CALL ID 104 5734
COS_ORIG CTD COS_TER UNR
TGAR_ORIG 1 TGAR_TER 0
NCOS_ORIG 7 NCOS_TER NONE
EXP_ROUTE NO



TRAC - List Route, type and status of trunks for a Customer 0 2141
------------------------------------------------------------------
ACTIVE TN 008 0 01 08 IPMG 008 0
ORIG TN 008 0 01 08 IPMG 008 0 MARP CUST 0 DN 2141 L500
TERM NONE
TTR 008 0 14 07
DIAL 105 0 0 TTR 0 0
RCVR 47 SET 15
DIAL DN 9786208xxxx
MAIN_PM DIAL AUX_PM NARS_CALL
TALKSLOT NONE
EES_DATA:
NONE
QUEU NONE
CALL ID 104 5718
COS_ORIG CTD COS_TER UNR
TGAR_ORIG 1 TGAR_TER 0
NCOS_ORIG 7 NCOS_TER NONE
EXP_ROUTE NO
AUX NARS
DIAL DN 9786208xxxx
NARS_PM TRAN NARS_AUXPM
RL_IND 15 RL_ENT 0
DG_MAN 15 FCA INDEX 0 TOD 0

 

[mphouston77]

Sorry something else I should add. When they pick up the phone they get dialtone. When they dial the number nothing else happens. Just Dead Air.

 

[Wane47]

just print out one of your working area codes in ld 90 and make sure the new area codes are going to the same rli.

 

[GHTROUT]

I would bet this is a Telephone Company issue and not BARS or anything to do with your PBX.

[©] GHTROUT.com [⇔] Resources for Nortel Meridian/CS1000 System Administrators - You Can Hire Me Too

 

[mphouston77]

This has been resolved. thanks for all the help