Analog Line - Multi-Party conferencing with Polycom SoundStation 2

[gotrojans]

We are trying to make multi-party conferencing work with our Polycom SoundStation. As of right now, it doesn't work.

We are using a analog line for the Polycom Soundstation. According to Polycom, the Soundstation itself supports mult-party conferencing and the issue is whether or not the analog line supports multi-party conferencing.

Does this make sense?

Any suggestions to make this work in our 3300 ICP environment?

 

[kwbMitel]

The process to create a conference on an analog station is convoluted.

Establish 1st call

To add aditional parties:
Flash - system returns dialtone
Establish next call
Flash - system returns dialtone **see note
Dial Feature access code for Conferencing
Conference established
repeat for each additional caller.

** if system toggles back to first caller at this point then you need to disable COS option Call Waiting - Flash for waiting call.



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Occam's Razor - All things being equal, the simplest solution is the right one.

 

[gotrojans]

The process that you provided worked when we were using a plain old analog line and not using the Mitel ASU.

In the COS form, I couldn't find the wording that you used. "Call Waiting - Flash for waiting call."

Ron

 

[kwbMitel]

Sorry, these things happen when you go from memory instead of looking them up.

The option is "Call Waiting Swap"

Here is a complete list of the options that I use for conference phones.

Busy Overide Security Yes
Call Forwarding (External Destination) Yes
Call Forwarding (Internal Destination) Yes
Call Forwarding Accept Yes
Call Hold Yes
Call Hold Remote Retrieve Yes
Call Park-Allowed To Park Yes
Call Pickup Dialed Accept Yes
Call Pickup Directed Accept Yes
Call Reroute after CFFM to Busy Destination Yes
Calling Name Display - Internal - ONS Yes
Calling Number Display - Internal - ONS Yes
Calling Party Name Substitution Yes
Conference Call Yes
Disable Send Message Yes
Display Dialed Digits during Outgoing Calls Yes
Do Not Disturb Yes
Do Not Disturb - Access to Remote Phones Yes
HCI/CTI/TAPI Call Control Allowed Yes
HCI/CTI/TAPI Monitor Allowed Yes
Individual Trunk Access Yes
Loudspeaker Pager Override Yes
Message Waiting Yes
Non Verified Account Code Yes
Pager Access All Zones Yes
Pager Access Individual Zones Yes
Phone Lock Yes
Public Network Access via DPNSS Yes
Public Network Identity Provided Yes
Public Network To Public Network Connection Allowed Yes
Redial Facilities Yes
SMDR External Yes
SMDR Internal Yes
Third Party Call Forward Follow Me Accept Yes
Third Party Call Forward Follow Me Allow Yes
Trunk Calling Party Identification Yes
Use Held Party Device for Call Re-routing Yes


*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Mitelmatt]

ok so sometimes when setting up the Polycom to work you have to set the flash timers to match. In the poycom it's in the menu somewhere. In the Mitel it's in the ons Circuit Descripter,
Ensure the station to support Calibrated Flash is connected to a port on a revision "C" ONS line card (MC320Cx).

Ensure that no feature access code is programmed as "1" in the Feature Access Code Assignment form.

Enter the following parameters in the ONS/OPS Circuit Descriptor Assignment form:
- Flash Type: Calibrated
- Low Flash Timer: blank
- High Flash Timer: value
- Ground Button: no.

 

[gotrojans]

I found "Call Waiting Swap."

Thanks for your response guys.

I'll give it a try.

 

[IrwinMFletcher]

Just a comment/clarification. By using the flash hook on the ONS set you are actually setting up a conference on the 3300.

So the statement that the Polycom unit 'supports multi-party conferencing', it may, but you're not using it. It's acting like a regular POTS endpoint.