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Analog DN won't ring on incoming calls

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mlewis333

Technical User
Nov 15, 2012
3
US
I have a DID setup on an analog line,phone type 500. Incoming calls don't ring on the phone. This worked at one time but has now stopped. Other analog phone on the line card do ring, but this one doesn't. Any suggestions of what else to look at? Here's a printout of the phone:
REQ: prt
TYPE: 500


TN 4 0 13 1
DATE
PAGE
DES

DES RFL1
TN 004 0 13 01
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 3510 1 MARP
CPND
NAME Eagle View Room
XPLN 15
DISPLAY_FMT FIRST,LAST
AST NO
IAPG 0
HUNT
TGAR 1
LDN NO
NCOS 4
SGRP 0
RNPG 0
LNRS 16
XLST
SCI 0
CLS CTD DTN FBD XFA WTA THFD FND HTD ONS
LPR XRA AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LNA TVD
CFTD SFD MRD C6A CNID CLBD AUTU
ICDD CDMD LLCN EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD CPFA CPTA DDGA NAMA MIND
MCRD
EXR0 SHL ABDD CFHD DNDY DNO3
CWND USMD USRD BNRD OCBD RTDD RBDD RBHD FAXD CNUD CNAD PGND FTTC
CDMR
PLEV 02
CSDN
AACS NO
MLWU_LANG 0
FTR CFW 5
FTR PHD
DATE 20 MAR 2015


NACT
 
Phone plugged in, ringer turned on, can it be called internally by dialing 3510?

It's a phone system, NOT a clock!
 
If you dial it internal and it doesn't ring change your Analog Card

OLD ROLMEN WORKING ON NORTELS AND AVAYA
 
if your in UK do you use Balens with capacitors in them could just be a faulty Balen or socket depending on your distribution. If you have a Butt Phone try direct on the frame see if that rings. try cross patching 2 analogues does the fault stay with the pone or the port would be a simple test.
 
in LD 10 Out the set and free this TN
cpy 1 with same/another non used DN

Check telephone set on anther working number if it rings
check jumper wire is patched i think its fine if it gives tone
if no luck with any of above disable the TN in LD 32 and count 15 slots on card
 
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