dennislongnecker
Technical User
We have a fax system that utilizes a Brooktrout TR1034 Fax Board. It is plugged into a server. It has four lines going into it. Two are outgoing standard analog phone lines. Two are incoming Analog DID Trunk lines. The outgoing lines produce a dial tone. The incoming ones do not. Faxing both directions works fine.
We need to replace the server that the TR1034 is plugged in to and also utilize a Virtual Server. The FAX software vendor recommended that we purchase a Dialogic DMG1008 Analog Media Gateway which converts the signal to IP and works with the Dialogic Brooktrout SR140 Fax Software.
The problem is it appears the DMG1008 doesn't like the fact that there is no dial tone on the inbound DID numbers and won't work. We tried to get the phone company to put a dial tone on the lines, but they say it is not possible.
Any thoughts/suggestions that I might be able to move this along?
Thanks,
Dennis
We need to replace the server that the TR1034 is plugged in to and also utilize a Virtual Server. The FAX software vendor recommended that we purchase a Dialogic DMG1008 Analog Media Gateway which converts the signal to IP and works with the Dialogic Brooktrout SR140 Fax Software.
The problem is it appears the DMG1008 doesn't like the fact that there is no dial tone on the inbound DID numbers and won't work. We tried to get the phone company to put a dial tone on the lines, but they say it is not possible.
Any thoughts/suggestions that I might be able to move this along?
Thanks,
Dennis