Analog Answering Machine

[nickl4583]

I have a customer who would like to hook up an answering machine to their analog extension. The extension would have a DID off a PRI that would route to the phone/answering machine. I cannot get this to work. The phone will just ring and ring. I have tested the answering machine by hooking it up to an analog line and it works just fine. Is their any configuration change that will help with this issue??

 

[amriddle01]

It's probably not designed to work on PABX's/systems. Analogue lines generally use higher voltages than systems do and so some things are unable to detect the ringing, I have seen it with fax machines and cheap DECT phones too

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APSS (SME)

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[TomMills]

should be fine, how long does it take to pick up? turn off vm on that extn and turn up the no answer time.

or is there a phone in between?

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ACSS-SME
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[IPGuru]

check you are connected to a master skt
not all tams will work if the skt is not mastered

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