An communication error occurred. Printing will be stopped.

[MzKitty]

Hi. I'm using vs2008 with crystal 10.5. I am trying to print from a web application using activex. Everything in my app worked fine until 2 days ago, now everytime I try to print a report from the viewer, I get this error. The box it is in is titled Crystal Print Control. After I click ok, I get a blank viewer with only the crystal toolbar. I have right clicked on the form and viewed the source. There is a script running that says: prm.codebase = "

http://support.businessobjects.com/CRforVS2008/PrintControl.cab"

I did have crystal 2008 installed on my PC, but I uninstalled it because we are not using it and I thought it might be the problem. I have re-registered the PrintControl.dll in "C:\Program Files\Common Files\Crystal Decisions\2.5\crystalreportviewers10\ActiveXControls\PrintControl.dll" thinking that that may be the problem.
I have searched everywhere on the web for a solution and found zip. Can anyone help me? I need to get this app finished so I can deploy it.

Thank You
Cathy

 

[Turkbear]

Hi,
It seems to me that that issue was corrected with a Service pack or Hotfix from Crystal ( now SAP)..

When you uninstalled 2008 you may have reverted to an unfixed dll.

Check SAP's site for SPs for 10.5



To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[MzKitty]

I have reinstalled the crystal 2008 runtime and I'm still getting this error. It has something to do with the crystal activex print control. I have tried re-registering it, but nothing seems to make this problem go away.

 

[MzKitty]

I finally found the answer. I wasn't letting the code section get accessed if it was a postback, so the info wasn't reloading for the activex print. I put my printReports in the page_init and took it out of the page_load. That took care of the problem.