An application designed for Nortel pop up to work on Avaya IP Office

[Kierso]

Hi Guys,

I have customer who uses a third party application which had been configured for a Nortel BCM 50. The application pops up the number and the details of the calling person. Would anyone be able to guide me where I could start to make this application work on the IPO Tapi etc?
I know the app uses the BCM CTE and it asks for the DN Number to connect to BCM 50 but could this be tweaked to work on the IPO?

Cheers

 

[koulioumbis]

your application is installed on a server that has a CTE client installed and communicates with IPO or it is per user pc installation?

 

[snowman50]

You will meet ipo cti pro version of tapi which requires a licence
It's 3rd party tapi software

Use it quite a lot in taxi company's with Autocabs to see the incoming caller number and details of that person

 

[Kierso]

Hi guys,

The application is per user. My customer has the cti pro licence already but as it is per user and no server i think that isnt the problem. The software was written for the bcm 50 but uses the bcm cti tool in which the user enters dn number under the settings.

 

[snowman50]

Well use tapi2 and install it for each user
Login with the username and user password

Reboot PC

Tapi will continue to install