Hello,
I work for a company who uses an application for call management. The application allows the addition of custom controls. The entire system runs from a Microsoft SQL Server database with each client account having a 5 character prefix and then the table name (EG:/ MSC01_Main).
What I want to do is develop my own control to use within this application to simplify agent call handling. There are several properties made available by the application which the developers call Ambient Properties. I have searched for about three days now and can not find any information on how to access these properties from the container from within my control. Does anyone know how to access propertie ssuch as these?
I work for a company who uses an application for call management. The application allows the addition of custom controls. The entire system runs from a Microsoft SQL Server database with each client account having a 5 character prefix and then the table name (EG:/ MSC01_Main).
What I want to do is develop my own control to use within this application to simplify agent call handling. There are several properties made available by the application which the developers call Ambient Properties. I have searched for about three days now and can not find any information on how to access these properties from the container from within my control. Does anyone know how to access propertie ssuch as these?