Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations strongm on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Altiware OE 5.0A - Music On Hold Problem

Status
Not open for further replies.

SAS27

IS-IT--Management
Jan 31, 2007
1
US
Music On-Hold for our phone system just stopped. iPod still plays fine with regular head phones, so it's not that.

If it was the card it was plugged into, wouldn't there be other problems. Any suggestions on how to fix this?

Help :~{
 
Depending on which type of board your MOH is plugged into, it is quite possible to have a dead audio input and have no other problems on the board.

I'd suggest plugging the iPod into a different board, if you have one available. You will need to change the MOH source board under Audio Peripheral Configuration in AltiAdmin if you do this.

If you have a VoIP board in the system, you could also play MOH from a file instead of using external output.

Hope that helps :)
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top