Altigen incoming digit manipulation

[IJT]

Hi

testing an Altigen Max1000, with E1 module.

Works fine but incoming numbers, but there doesn't appear to be a method for prepending numbers. For example, in the UK all mobile numbers are recognised as 07, so 07123 456789. The Altigen presents it to a handset display as 7123 456789

this is a carrier presentation, but really need the leading 0 to be displayed. PBXs from traditional vendors such as Nortel can prepend the 0, but I can't see how to do it with Altigen.

Any ideas otherwise will have many confused customers.

Thanks

 

[PAS1969]

From Altigen's KB

Inbound calls to PSTN trunks in the UK may not include the long distance prefix digit (0).


For example, the number may look like 207771234. This implementation adds a 0 in front of caller ID if the first digit of the caller ID is not 0. Caller ID will be shown on the IP phone and client application as 0207771234 for the number 207771234.


How:
1. MAXCS version 6.5.1.513 or higher is required. As of 7/22/2010, the 513 release is in field trial. Contact AltiGen TSO for availability.

2. Add registry key AddZeroToCID in DWORD to “AltiGen Communications, Inc.\AltiWare” branch. The value should be set to 1.

3. System restart is needed for the registry change.