My client wants to record a second greeting and alternate easy from on greeting to another. What is the best way to do this (announcement, 2nd autoattendant, etc)?
Not sure if it will work but perhaps you could try using two extensions built as AA1 and AA2. The first extension is a physical port with a phone attached and a forward button with the forward number set to the second extension number. When you want AA1 then forward is off. Turn forward on for AA2.
That wont really work out for them. I guess if their is no easy way. I'll just have them re-record Night service for their holiday party once a year. Then re-record the original the next day. Thanks.
How about using Temporary Closure - it forces the Night Greeting, BUT, you can record an announcement that plays before the Night Greeting comes on.
"Thank you for calling XYZ company. We're all partying right now, but will be back in the office tomorrow......Thank you for calling XYZ company. We are closed at this time. If you know your party's extension number........"
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