ALT-PrintScreen Quit Working?

[conniew]

I have a user that has frequently used ALT-PrintScreen to capture screen shots for training documents. He usually captures the open window then pastes it in Paint. He's on a thin client so he hasn't added any new software or changed any of his settings but the process no longer works. What might have gone wrong?

 

[unit512]

In the Properties menu...on one of the tabs are a bunch of check boxes for PrnScrn and Alt/Print Scrn. <br>
<br>
I think unchecked works...in any case...reverse his check mark and see if that does it.

 

[conniew]

Thanks for your reply. Exactly what application am I going to the Properities menu in? I've looked at both Paint and ClipBook. Am I missing something here?

 

[unit512]

Right click on the icon for any program not behaving<br>
properly. You will see a menu. On the menu should <br>
be properities. Click on it. You should see a screen<br>
with tabs. <br>
<br>
And whoops...you only see the screen I am referring to if it is an icon for a DOS program. The tab (in Win 98) says Misc.<br>
<br>
If it is NOT a DOS application, tell the use to try Prntscrn without the alt.<br>
<br>
I believe its the same in NT.

 

[conniew]

Uhh-uhh...not so. Terminal Server on a thin client looks and feels just like regular old NT4. In NT4, you use ALT-PrintScreen to capture an open window, Shift-Printscreen to capture the whole screen. You can then go into Word, Paint etc. and do Edit, Paste. The version of Word is *not* DOS and we are not running Win98. (Sorry I thought that since I posted in the NT 4.0 area I didn't need to specify this). FYI: In NT4 the *standard* choices under Properties are: General, Shortcut and Security. Paint and ClipBook are part of NT4 Accessories.