Greetings Everyone!
I just signed up with Givex to provide GiftCards for a few different restaurants. They told me it should work no problem, but thus far, I can't get their solution to work.
I've followed their instructions and installed their driver on all of the terminals at one location.
I've added their 'alohagivex.alohamonitor.1' to the External interceptor.
I've created buttons that should call up the external program (Custom Activity, with text of 'givexbalance').
Whenever I try and do anything related to giftcards, nothing ever happens. It seems to me that it isn't calling up the Givex application, but I can't seem to figure out how to resolve it.
Anyone using Givex in an Aloha TS setting that might be able to provide some insight? Givex Support isn't being very helpful and their instructions were written on Aloha QuickService version 6 (which is very different from TS 12.3).
Thanks in advance for any and all help!
Cheers,
Levi
I just signed up with Givex to provide GiftCards for a few different restaurants. They told me it should work no problem, but thus far, I can't get their solution to work.
I've followed their instructions and installed their driver on all of the terminals at one location.
I've added their 'alohagivex.alohamonitor.1' to the External interceptor.
I've created buttons that should call up the external program (Custom Activity, with text of 'givexbalance').
Whenever I try and do anything related to giftcards, nothing ever happens. It seems to me that it isn't calling up the Givex application, but I can't seem to figure out how to resolve it.
Anyone using Givex in an Aloha TS setting that might be able to provide some insight? Givex Support isn't being very helpful and their instructions were written on Aloha QuickService version 6 (which is very different from TS 12.3).
Thanks in advance for any and all help!
Cheers,
Levi