Aloha Take Out Deposits

[dalewitherell]

Anyone have a similar problem?
When trying to add a deposit on a future order it errors
"Unable to apply deposit: Check not fully tendered

 

[PosTech72]

I am going to attach a 12.1 ATO user guide. Hit control F and search for deposit. You will be looking in the late chapter 2 and early chapter 3 sections. You have to have a generic deposit tender set up. It needs to be setup as a non cash generic tender. You also have to have revenue deposit items setup for it to function correctly. Let me know if you have any questions.

Please give me a pink star if you found this post helpful!

 

[dalewitherell]

Thank you for your response.
Unfortunately this is exactly how it's set up and I have same documentation. I assume I'll have to reach out to local aloha dealer.

 

[PosTech72]

Before you do so do you have the troubleshooting guide?

 

[PosTech72]

Also what versions of ATO and pos are you running?

 

[dalewitherell]

Aloha quickservice 6.7
Takeout 1.1
Yes I do have troubleshooting guide. Nothing in it
Thank You

 

[PosTech72]

Upgrade your ATO version to 13.1

Not sure if deposits were really supported in 1.1