Hello All,
I am about to activate the surcharge function on my NCR Aloha 12.3 system. Everything shows fine on the cashier screen, we see the order, the tax line item, and surcharge, and the correct total. However, I have a customer facing display where customers can verify their order. On this screen, it shows the items ordered, the tax, and total, but even with the surcharge enabled, it is showing the pre-surcharge price as the total. There is no line for surcharge and the total does not reflect what is displayed on the staff side. Any ideas how to fix this?
I am about to activate the surcharge function on my NCR Aloha 12.3 system. Everything shows fine on the cashier screen, we see the order, the tax line item, and surcharge, and the correct total. However, I have a customer facing display where customers can verify their order. On this screen, it shows the items ordered, the tax, and total, but even with the surcharge enabled, it is showing the pre-surcharge price as the total. There is no line for surcharge and the total does not reflect what is displayed on the staff side. Any ideas how to fix this?
