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Aloha support - Iber not starting

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haarisabbasi

haarisabbasi

Programmer
Jan 8, 2013
14
0
0
US
Hi everyone,
I am new to the forums! I was looking for something along the lines of the issue I am experiencing, but I haven't come across anything yet. I am running into an issue where iber is refusing to start either via fohmanager or iber.exe. The following is the log DEBOUT.04

Feb 06, 16:05:39, [3716], [STATUS],,""
Feb 06, 16:05:39, [3716], [STATUS],,"................................................................"
Feb 06, 16:05:39, [3716], [STATUS],,"IBER started (robust mode)... version 6.5.23.3509 "
Feb 06, 16:05:39, [3716], [INFO],,"***************************************************"
Feb 06, 16:05:39, [3716], [INFO],,"ENVIRONMENT START"
Feb 06, 16:05:39, [3716], [INFO],,"***************************************************"
Feb 06, 16:05:39, [3716], [INFO],,"ALLUSERSPROFILE=C:\ProgramData"
Feb 06, 16:05:39, [3716], [INFO],,"APPDATA=C:\Users\Aloha\AppData\Roaming"
Feb 06, 16:05:39, [3716], [INFO],,"CALIBRATE=C:\BootDrv\Aloha\bin\calib.exe"
Feb 06, 16:05:39, [3716], [INFO],,"CommonProgramFiles=C:\Program Files\Common Files"
Feb 06, 16:05:39, [3716], [INFO],,"COMPUTERNAME=TERM4"
Feb 06, 16:05:39, [3716], [INFO],,"ComSpec=C:\Windows\system32\cmd.exe"
Feb 06, 16:05:39, [3716], [INFO],,"DEBUG_COM=TRUE"
Feb 06, 16:05:39, [3716], [INFO],,"dir=C:\bootdrv\Aloha"
Feb 06, 16:05:39, [3716], [INFO],,"DOUBLECLICK=TRUE"
Feb 06, 16:05:39, [3716], [INFO],,"EDCPROCPATH=C:\EDC\"
Feb 06, 16:05:39, [3716], [INFO],,"FP_NO_HOST_CHECK=NO"
Feb 06, 16:05:39, [3716], [INFO],,"HOMEDRIVE=C:"
Feb 06, 16:05:39, [3716], [INFO],,"HOMEPATH=\Users\Aloha"
Feb 06, 16:05:39, [3716], [INFO],,"IBERDIR=C:\BootDrv\Aloha"
Feb 06, 16:05:39, [3716], [INFO],,"IBERROOT=Aloha"
Feb 06, 16:05:39, [3716], [INFO],,"LOCALAPPDATA=C:\Users\Aloha\AppData\Local"
Feb 06, 16:05:39, [3716], [INFO],,"LOCALDIR=C:\BootDrv\Aloha"
Feb 06, 16:05:39, [3716], [INFO],,"LOGONSERVER=\\TERM4"
Feb 06, 16:05:39, [3716], [INFO],,"MASTERCAPABLE=TRUE"
Feb 06, 16:05:39, [3716], [INFO],,"MOZ_PLUGIN_PATH=C:\Program Files\PDFlite\"
Feb 06, 16:05:39, [3716], [INFO],,"NUMBER_OF_PROCESSORS=2"
Feb 06, 16:05:39, [3716], [INFO],,"NUMTERMS=1"
Feb 06, 16:05:39, [3716], [INFO],,"OPENSSL_CONF=C:\OpenSSL\bin\openssl.cfg"
Feb 06, 16:05:39, [3716], [INFO],,"OS=Windows_NT"


And the following is from the debout.svr

Feb 06, 16:06:24,[264], [INFO],,"purgeDays=14 : Try to delete all aged zipped debout files..."
Feb 06, 16:08:24,[264], [INFO],,"purgeDays=14 : Try to delete all aged zipped debout files..."
Feb 06, 16:10:24,[264], [INFO],,"purgeDays=14 : Try to delete all aged zipped debout files..."


I am a little lost as what to do. Please guide me on which direction I should go. I tried to unregister the COM libraries and reregister them, but that didn't seem to do anything. Any ideas?
 
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The only thing I see is numterms=1 in your ibercfg.bat. That number should be the number of terminals you have in your system.


Cheers,
Coorsman

 
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So here is a clone of the exact same machine on another system

Feb 07, 10:47:21, [5600], [INFO],,"ALLUSERSPROFILE=C:\ProgramData"
Feb 07, 10:47:21, [5600], [INFO],,"APPDATA=C:\Users\Aloha\AppData\Roaming"
Feb 07, 10:47:21, [5600], [INFO],,"CALIBRATE=C:\BootDrv\Aloha\bin\calib.exe"
Feb 07, 10:47:21, [5600], [INFO],,"CommonProgramFiles=C:\Program Files\Common Files"
Feb 07, 10:47:21, [5600], [INFO],,"COMPUTERNAME=TERM99"
Feb 07, 10:47:21, [5600], [INFO],,"ComSpec=C:\Windows\system32\cmd.exe"
Feb 07, 10:47:21, [5600], [INFO],,"DEBUG_COM=TRUE"
Feb 07, 10:47:21, [5600], [INFO],,"dir=C:\bootdrv\Aloha"
Feb 07, 10:47:21, [5600], [INFO],,"DOUBLECLICK=TRUE"
Feb 07, 10:47:21, [5600], [INFO],,"EDCPROCPATH=C:\EDC\"
Feb 07, 10:47:21, [5600], [INFO],,"FP_NO_HOST_CHECK=NO"
Feb 07, 10:47:21, [5600], [INFO],,"HOMEDRIVE=C:"
Feb 07, 10:47:21, [5600], [INFO],,"HOMEPATH=\Users\Aloha"
Feb 07, 10:47:21, [5600], [INFO],,"IBERDIR=C:\BootDrv\Aloha"
Feb 07, 10:47:21, [5600], [INFO],,"IBERROOT=Aloha"
Feb 07, 10:47:21, [5600], [INFO],,"LOCALAPPDATA=C:\Users\Aloha\AppData\Local"
Feb 07, 10:47:21, [5600], [INFO],,"LOCALDIR=c:\bootdrv\Aloha"
Feb 07, 10:47:21, [5600], [INFO],,"LOGONSERVER=\\TERM99"
Feb 07, 10:47:21, [5600], [INFO],,"MASTERCAPABLE=FALSE"
Feb 07, 10:47:21, [5600], [INFO],,"MOZ_PLUGIN_PATH=C:\Program Files\PDFlite\"
Feb 07, 10:47:21, [5600], [INFO],,"NUMBER_OF_PROCESSORS=4"
Feb 07, 10:47:21, [5600], [INFO],,"NUMTERMS=1"
Feb 07, 10:47:21, [5600], [INFO],,"OPENSSL_CONF=C:\OpenSSL\bin\openssl.cfg"
Feb 07, 10:47:21, [5600], [INFO],,"OS=Windows_NT"
Feb 07, 10:47:21, [5600], [INFO],,"Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\DMIX;C:\Program Files\TortoiseSVN\bin;C:\Program Files\Microsoft Windows Performance Toolkit\;c:\MinGW\bin;C:\Python27;C:\QT\2010.05\qt\bin; C:\MinGW\bin"
Feb 07, 10:47:21, [5600], [INFO],,"PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC"
Feb 07, 10:47:21, [5600], [INFO],,"PROCESSOR_ARCHITECTURE=x86"
Feb 07, 10:47:21, [5600], [INFO],,"PROCESSOR_IDENTIFIER=x86 Family 6 Model 37 Stepping 5, GenuineIntel"
Feb 07, 10:47:21, [5600], [INFO],,"PROCESSOR_LEVEL=6"
Feb 07, 10:47:21, [5600], [INFO],,"PROCESSOR_REVISION=2505"
Feb 07, 10:47:21, [5600], [INFO],,"ProgramData=C:\ProgramData"
Feb 07, 10:47:21, [5600], [INFO],,"ProgramFiles=C:\Program Files"
Feb 07, 10:47:21, [5600], [INFO],,"PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\"
Feb 07, 10:47:21, [5600], [INFO],,"PUBLIC=C:\Users\Public"
Feb 07, 10:47:21, [5600], [INFO],,"QMAKESPEC=win32-g++"
Feb 07, 10:47:21, [5600], [INFO],,"QTDIR=C:\Qt\2010.05\qt"
Feb 07, 10:47:21, [5600], [INFO],,"ROBUST=TRUE"
Feb 07, 10:47:21, [5600], [INFO],,"SERVER=TERM1"
Feb 07, 10:47:21, [5600], [INFO],,"SERVERCAPABLE=FALSE"
Feb 07, 10:47:21, [5600], [INFO],,"SESSIONNAME=Console"
Feb 07, 10:47:21, [5600], [INFO],,"SystemDrive=C:"
Feb 07, 10:47:21, [5600], [INFO],,"SystemRoot=C:\Windows"
Feb 07, 10:47:21, [5600], [INFO],,"TEMP=C:\Users\Aloha\AppData\Local\Temp"
Feb 07, 10:47:21, [5600], [INFO],,"TERM=99"
Feb 07, 10:47:21, [5600], [INFO],,"TERMSTR=TERM"
Feb 07, 10:47:21, [5600], [INFO],,"TMP=C:\Users\Aloha\AppData\Local\Temp"
Feb 07, 10:47:21, [5600], [INFO],,"USERDOMAIN=TERM99"
Feb 07, 10:47:21, [5600], [INFO],,"USERNAME=Aloha"
Feb 07, 10:47:21, [5600], [INFO],,"USERPROFILE=C:\Users\Aloha"
Feb 07, 10:47:21, [5600], [INFO],,"windir=C:\Windows"
Feb 07, 10:47:21, [5600], [INFO],,"***************************************************"
Feb 07, 10:47:21, [5600], [INFO],,"ENVIRONMENT END"
Feb 07, 10:47:21, [5600], [INFO],,"***************************************************"
Feb 07, 10:47:21, [5600], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Feb 07, 10:47:21, [5600], [INFO],," OS, CPU AND MEMORY INFORMATION"
Feb 07, 10:47:21, [5600], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Feb 07, 10:47:21, [5600], [INFO],,"OS = Operating system is Windows 7 (BuildNumber 7601, Platform 2, Version 6.1, Service Pack 1)"
Feb 07, 10:47:21, [5600], [INFO],,"CPU TYPE = Intel(R) Core(TM) i3 CPU 540 @ 3.07GHz"
Feb 07, 10:47:21, [5600], [INFO],,"CPU SPEED = 3059 MHz"
Feb 07, 10:47:21, [5600], [INFO],,"TOTAL PHYSICAL MEMORY = 2147483647 Bytes"
Feb 07, 10:47:21, [5600], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Feb 07, 10:47:21, [5600], [INFO],," OS, CPU AND MEMORY INFORMATION"
Feb 07, 10:47:21, [5600], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Feb 07, 10:47:21, [5600], [INFO],,"COM libraries have been initialized"
Feb 07, 10:47:21, [5600], [INFO],,"InitATL() FAILED...could NOT register class objects"
Feb 07, 10:47:21, [5600], [INFO],,""

Is there a reason why it could not register class objects?
 
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Have you tried a terminstall from that terminal?


Cheers,
Coorsman

 
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So I did that, redid the register_iber.bat (which registers the associated com services) and now I am getting this:

Feb 07, 14:58:34, [3640], [STATUS],,""
Feb 07, 14:58:34, [3640], [STATUS],,"................................................................"
Feb 07, 14:58:34, [3640], [STATUS],,"IBER started (robust mode)... version 6.5.23.3509 "
Feb 07, 14:58:34, [3640], [INFO],,"***************************************************"
Feb 07, 14:58:34, [3640], [INFO],,"ENVIRONMENT START"
Feb 07, 14:58:34, [3640], [INFO],,"***************************************************"
Feb 07, 14:58:34, [3640], [INFO],,"ALLUSERSPROFILE=C:\ProgramData"
Feb 07, 14:58:34, [3640], [INFO],,"APPDATA=C:\Users\Aloha\AppData\Roaming"
Feb 07, 14:58:34, [3640], [INFO],,"CALIBRATE=C:\BootDrv\Aloha\bin\calib.exe"
Feb 07, 14:58:34, [3640], [INFO],,"CommonProgramFiles=C:\Program Files\Common Files"
Feb 07, 14:58:34, [3640], [INFO],,"COMPUTERNAME=TERM99"
Feb 07, 14:58:34, [3640], [INFO],,"ComSpec=C:\Windows\system32\cmd.exe"
Feb 07, 14:58:34, [3640], [INFO],,"DEBUG_COM=TRUE"
Feb 07, 14:58:34, [3640], [INFO],,"dir=C:\bootdrv\Aloha"
Feb 07, 14:58:34, [3640], [INFO],,"DOUBLECLICK=TRUE"
Feb 07, 14:58:34, [3640], [INFO],,"EDCPROCPATH=C:\EDC\"
Feb 07, 14:58:34, [3640], [INFO],,"FP_NO_HOST_CHECK=NO"
Feb 07, 14:58:34, [3640], [INFO],,"HOMEDRIVE=C:"
Feb 07, 14:58:34, [3640], [INFO],,"HOMEPATH=\Users\Aloha"
Feb 07, 14:58:34, [3640], [INFO],,"IBERDIR=C:\BootDrv\Aloha"
Feb 07, 14:58:34, [3640], [INFO],,"IBERROOT=Aloha"
Feb 07, 14:58:34, [3640], [INFO],,"LOCALAPPDATA=C:\Users\Aloha\AppData\Local"
Feb 07, 14:58:34, [3640], [INFO],,"LOCALDIR=c:\bootdrv\Aloha"
Feb 07, 14:58:34, [3640], [INFO],,"LOGONSERVER=\\TERM99"
Feb 07, 14:58:34, [3640], [INFO],,"MASTERCAPABLE=FALSE"
Feb 07, 14:58:34, [3640], [INFO],,"MOZ_PLUGIN_PATH=C:\Program Files\PDFlite\"
Feb 07, 14:58:34, [3640], [INFO],,"NUMBER_OF_PROCESSORS=4"
Feb 07, 14:58:34, [3640], [INFO],,"NUMTERMS=1"
Feb 07, 14:58:34, [3640], [INFO],,"OPENSSL_CONF=C:\OpenSSL\bin\openssl.cfg"
Feb 07, 14:58:34, [3640], [INFO],,"OS=Windows_NT"
Feb 07, 14:58:34, [3640], [INFO],,"Path=C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files\Intel\DMIX;C:\Program Files\TortoiseSVN\bin;C:\Program Files\Microsoft Windows Performance Toolkit\;c:\MinGW\bin;C:\Python27;C:\QT\2010.05\qt\bin; C:\MinGW\bin"
Feb 07, 14:58:34, [3640], [INFO],,"PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC"
Feb 07, 14:58:34, [3640], [INFO],,"PROCESSOR_ARCHITECTURE=x86"
Feb 07, 14:58:34, [3640], [INFO],,"PROCESSOR_IDENTIFIER=x86 Family 6 Model 37 Stepping 5, GenuineIntel"
Feb 07, 14:58:34, [3640], [INFO],,"PROCESSOR_LEVEL=6"
Feb 07, 14:58:34, [3640], [INFO],,"PROCESSOR_REVISION=2505"
Feb 07, 14:58:34, [3640], [INFO],,"ProgramData=C:\ProgramData"
Feb 07, 14:58:34, [3640], [INFO],,"ProgramFiles=C:\Program Files"
Feb 07, 14:58:34, [3640], [INFO],,"PROMPT=$P$G"
Feb 07, 14:58:34, [3640], [INFO],,"PSModulePath=C:\Windows\system32\WindowsPowerShell\v1.0\Modules\"
Feb 07, 14:58:34, [3640], [INFO],,"PUBLIC=C:\Users\Public"
Feb 07, 14:58:34, [3640], [INFO],,"QMAKESPEC=win32-g++"
Feb 07, 14:58:34, [3640], [INFO],,"QTDIR=C:\Qt\2010.05\qt"
Feb 07, 14:58:34, [3640], [INFO],,"ROBUST=TRUE"
Feb 07, 14:58:34, [3640], [INFO],,"SERVER=TERM99"
Feb 07, 14:58:34, [3640], [INFO],,"SERVERCAPABLE=FALSE"
Feb 07, 14:58:34, [3640], [INFO],,"SESSIONNAME=Console"
Feb 07, 14:58:34, [3640], [INFO],,"SystemDrive=C:"
Feb 07, 14:58:34, [3640], [INFO],,"SystemRoot=C:\Windows"
Feb 07, 14:58:34, [3640], [INFO],,"TEMP=C:\Users\Aloha\AppData\Local\Temp"
Feb 07, 14:58:34, [3640], [INFO],,"TERM=99"
Feb 07, 14:58:34, [3640], [INFO],,"TERMSTR=TERM"
Feb 07, 14:58:34, [3640], [INFO],,"TMP=C:\Users\Aloha\AppData\Local\Temp"
Feb 07, 14:58:34, [3640], [INFO],,"USERDOMAIN=TERM99"
Feb 07, 14:58:34, [3640], [INFO],,"USERNAME=Aloha"
Feb 07, 14:58:34, [3640], [INFO],,"USERPROFILE=C:\Users\Aloha"
Feb 07, 14:58:34, [3640], [INFO],,"windir=C:\Windows"
Feb 07, 14:58:34, [3640], [INFO],,"***************************************************"
Feb 07, 14:58:35, [3640], [INFO],,"ENVIRONMENT END"
Feb 07, 14:58:35, [3640], [INFO],,"***************************************************"
Feb 07, 14:58:35, [3640], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Feb 07, 14:58:35, [3640], [INFO],," OS, CPU AND MEMORY INFORMATION"
Feb 07, 14:58:35, [3640], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Feb 07, 14:58:35, [3640], [INFO],,"OS = Operating system is Windows 7 (BuildNumber 7601, Platform 2, Version 6.1, Service Pack 1)"
Feb 07, 14:58:35, [3640], [INFO],,"CPU TYPE = Intel(R) Core(TM) i3 CPU 540 @ 3.07GHz"
Feb 07, 14:58:35, [3640], [INFO],,"CPU SPEED = 3059 MHz"
Feb 07, 14:58:35, [3640], [INFO],,"TOTAL PHYSICAL MEMORY = 2147483647 Bytes"
Feb 07, 14:58:35, [3640], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Feb 07, 14:58:35, [3640], [INFO],," OS, CPU AND MEMORY INFORMATION"
Feb 07, 14:58:35, [3640], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Feb 07, 14:58:35, [3640], [INFO],,"COM libraries have been initialized"
Feb 07, 14:58:35, [3640], [INFO],,"Successfully REGISTERED the server"
Feb 07, 14:58:35, [3640], [INFO],,""
Feb 07, 14:58:35, [3640], [INFO],,"Exiting Iber, ACTIVATEFOHCOM=TRUE but InitATL returned FALSE"
Feb 07, 14:58:35, [3640], [INFO],,"Either you were trying to Register/Unregister Iber, OR Iber failed to start the COM libraries"
Feb 07, 14:58:35, [1508], [STATUS],,""
Feb 07, 14:58:35, [1508],
 
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Oh, I left out some crucial details. I have one interface terminal (this machine) and one order terminal (another machine). The part that is troubling me is that the order terminal is pointing to the interface terminal's hd and is running fine. The interface terminal refuses to start up. i do not know why. If I change that setting ACTIVATEFOHCOM to false, it seems to want to start up the order terminal for some reason. Any insight into this would definitely be appreciated.
 
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I think my COM libraries may not be set up correctly. When using FOHCOMTester, I am getting the following error when giving a valid user to login with:

Unknown error..code 1024

But if I put in an incorrect user, I get the INVALID MAG CARD error
 
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