Hi everyone,
When I worked for an Aloha dealer (back in the Iber days) a client paid for their key and that was it (unless they had maintenance or software contracts, of course) Having said that, I purchased an Aloha license, declining all of the software and maintenance contracts, did the install myself a few hiccups every great once in a while but all is well. I got an email from the dealer that I purchased my key from saying that I owe them roughly two hundred dollars for another years worth of usage of Aloha. When I told her that I wasn't aware that there was an annual fee to use the software and reviewed everything I signed and my original quote didn't say my key had an expiration date, she (the sales person at the dealer) informed me that this was a Radiant policy? Is my chain being yanked? Is this for real? When you initially purchase Aloha and get a key code, it has an expiration date??
When I worked for an Aloha dealer (back in the Iber days) a client paid for their key and that was it (unless they had maintenance or software contracts, of course) Having said that, I purchased an Aloha license, declining all of the software and maintenance contracts, did the install myself a few hiccups every great once in a while but all is well. I got an email from the dealer that I purchased my key from saying that I owe them roughly two hundred dollars for another years worth of usage of Aloha. When I told her that I wasn't aware that there was an annual fee to use the software and reviewed everything I signed and my original quote didn't say my key had an expiration date, she (the sales person at the dealer) informed me that this was a Radiant policy? Is my chain being yanked? Is this for real? When you initially purchase Aloha and get a key code, it has an expiration date??