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Aloha sales tax issue

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jspence19

Technical User
May 28, 2010
1
US
Hello, Have been using my POS system for almost 2 weeks and am having several issues. First, I am unable to add sales tax on, thus resulting in not having an itemized receipt reflecting sales tax. How do I add this on? Am concerned WV Tax Department is going to have a problem with this. Also, need to know how to add a button on for Donations that are tax free that will reflect on my sales report. None of my reports are printing out either. Very confused. I can not afford to do the $800 annual support fee at this time, just need to get this fixed asap! Any suggestions? Think there is a lock on my system that prevents me from doing certain functions? Please help! Thank you!
 
If you have the latest version of Aloha, and your delaer didn't give you full admin rights to your system then there is no way for you to make these changes if you don' t have permissions. I would call the dealer and have them give you a full open admin rights.
 
Another taxing question, For liqour and beer sales, my pos charges taxes in the dinig room but not at the bar. I know this is legal but i would like liqour and beer to not tax in dining rooom also can i do this?
 
dswfondy,

How that usually works is that it is not a 0 tax but an inclusive tax. This way the back office reports will back out the tax and total it for the restaurant to pay.
It is either under Menus, where there is a tax substitution area, or revenue centers.

Bo

Remember,
If the women don't find you handsome,
they should at least find you handy.
(Red Green)
 
This doesn't make sense. You've had the system two weeks and you have no idea how the POS system is calculating the sales tax on your sales. How can a site go "Live" without this issue being addressed.

2nd, you've had the system two weeks and already it's pay $800 or no support or changes to the database that is only two weeks old.

3rd "None of my reports are printing out". Have they ever printed out? Are you not entitled to call the POS Dealer that sold you this system and ask "Oh by the way, we appreciate the laser printer that was provided but it doesn't seem to ever do anything".

Why after two weeks are you avoiding calling your Dealer and turning all hopes to an exchange such as this.
 
Probably not purchased through a reseller but probably something from Ebay or the likes. But then again.. could be a reseller.


MegabyteCoffee.com
 
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