alohatech2
IS-IT--Management
Hi all,
We are running 5.3.39QS and we have an order mode for delivery that has a service charge setup.
Occasionally, we want to be able to remove the service charge from an order.
- When we highlight it on the check and delete it, it does nothing.
- A COMP is NOT an acceptable solution to our Operations Team at this time.
- A second order mode (one without a service charge) is NOT an acceptable solution to our data warehouse team at this time.
I find it odd that this couldn't be removed on the fly. Are we doing something wrong or is it really true that a service charge produced at the order mode level cannot be removed from a check in 5.3.39?
Thanks
We are running 5.3.39QS and we have an order mode for delivery that has a service charge setup.
Occasionally, we want to be able to remove the service charge from an order.
- When we highlight it on the check and delete it, it does nothing.
- A COMP is NOT an acceptable solution to our Operations Team at this time.
- A second order mode (one without a service charge) is NOT an acceptable solution to our data warehouse team at this time.
I find it odd that this couldn't be removed on the fly. Are we doing something wrong or is it really true that a service charge produced at the order mode level cannot be removed from a check in 5.3.39?
Thanks