Aloha Register Keeps Rebooting 1

[NewtoAloha]

One of our clients is having a problem with one of their registers, where it will try to load RAL but it will show the following error then reboot.

I stopped IBERQS.exe before it could start and was able to check and see what versions of .NET it has, and the latest version is 3.5. I tried installing version 4 but was kept getting an error saying there wasn't enough space on the drive to install it. The drive is showing that it only has 3GB of space total.
I tried removing some of the old versions but kept getting errors saying they were all is use. Is there another version of .NET 4 I'm supposed to install on the registers? Am I missing something?

 

[AlohaRoss]

You need to install .net 4.0, but you will need 1 gig of free space on drive. Look to delete the following.

Everything in c:\bootdrv,
c:\windows\installer All *.msi and *.msp files. This is a hidden system folder.
C:\staging everything in there.
C:\users all profiles listed that you are not using except public and administrator.
Empty recycle
delete all files in hidden folder c:\recycle

If all else fails, you will need to get larger harddrive or better hardware. They probably bought a replacement terminal off Ebay and just assumed it would work


AlohaRoss

http://www.needaholahelp.com

An Aloha POS 3rd Party support Solution company.
We answer when they don't
reddit : rossabout

 

[NewtoAloha]

Thanks! I wasn't sure what I could remove.