Aloha: "Consolidate like items" question.

[Tyler121515]

I currently have the "Consolidate Like Items" option checked, but for some reason it doesn't properly consolidate them. Sometimes (not always) it separates the same item into two or more consolidations. Here's an example:

Server: Sarah 10/01/2007
T5/1 7:03 PM
Guests: 1 10003


Glass La Crema Chard (3 @9.00) 27.00
Filet Mignon 4 oz. 14.95
Glass Santa Marg PG (2 @9.75) 19.50
Glass Santa Marg PG (2 @9.75) 19.50
DiSarrano (2 @7.25) 14.50
Sour
Crown Royal (3 @7.25) 21.75

As you can see, it didn't consolidate the Santa Margarita's when it should have said (4 @ 9.75). Any idea why this might be so?

Thanks!

Tyler

 

[awbbar]

Maybe they ordered a modifier with item which does not show up on check.
..............................
1 person has
Glass Santa Marg PG (2 @9.75)

2nd Person Orders
Glass Santa Marg PG with lemon(2 @9.75)
................................

Check consolidate with different modifier option.

 

[Tyler121515]

Hmm I don't that is the problem since the bartender would have no reason to modify a glass of wine. Perhaps it could be because of the pivot seating? If you itemize a single a check with two or seats, will that throw the consolidation off?

Tyler

 

[bigblok403]

Pivot seating will affect it, and it affects it differently depending on what version you are running. Could also be a version bug if all 4 items were defiantly the same.