Aloha QS Terminal unexpected Shutdown (Debout attached)

[sanfranqsr]

Hi All -

One of my terminals at one of our sites is exiting Aloha and rebooting on a random basis.

The Debout on the term looks like this every time:

Mar 05, 14:29:37, [1500], [INFO],,"net shutdown!"
Mar 05, 14:29:37, [1500], [INFO],,"HANGUP: return code 08"
Mar 05, 14:29:37, [1500], [INFO],,"Canceling datagrams..."
Mar 05, 14:29:37, [1500], [INFO],,"Canceling datagrams second time..."
Mar 05, 14:29:37, [1500], [INFO],,"Dropping names..."

My guess is a flaky network connection? Is this right or is something else causing this?

If something else what do I need to do? I am told the shutdowns have increased in frequency. Only change I have made to Aloha recently was logging the FOH terms on with the same Admin account as on the BOH to get EDC to auto-recover properly.

The BOH is not logged into with the XP admin account, I set up a separate user account and just run the services with the Admin account.

Thanks!

 

[SwampGas]

There is a little more to the debout than you are posting. Need more. Can you post the whole debout from the time the terminal powers up to the time it shuts down for a reboot/logoff?

If this the only terminal doing this? Do the other terminals have any problems?

To get EDC to properly recover from spooldown, the EDCSvr must be using an admin account (Doesn't have to be the same as the terminals). Basically EDC needs to be able to authenticate across the network and the localsystem service account does not allow that. CTLSvr only needs to broadcast messages, so it can run under localaccount unless you are running Windows 2000 on the BOH. There is a memory leak issue with Windows 2000 and CTLSVR registered under localaccount. At that point you would register the CTLSVR to run under an admin account.


---
MegabyteCoffee.com

 

[sanfranqsr]

Here is the full debout between shutdowns. No other terms have this problem.


Thanks!



Mar 05, 16:45:40, [1500], [INFO],,"ExitInstance called."
Mar 05, 16:45:40, [1500], [INFO],,"Clean up 1..."
Mar 05, 16:45:40, [1500], [INFO],,"Clean up 2..."
Mar 05, 16:45:40, [1500], [INFO],,"net shutdown!"
Mar 05, 16:45:40, [1500], [INFO],,"HANGUP: return code 08"
Mar 05, 16:45:40, [1500], [INFO],,"Canceling datagrams..."
Mar 05, 16:45:40, [1500], [INFO],,"Canceling datagrams second time..."
Mar 05, 16:45:40, [1500], [INFO],,"Dropping names..."
Mar 05, 16:46:58, [1500], [STATUS],,""
Mar 05, 16:46:58, [1500], [STATUS],,"................................................................"
Mar 05, 16:46:58, [1500], [STATUS],,"Aloha Quick Service started... version 6.1.24.1179"
Mar 05, 16:46:58, [1500], [INFO],,"***************************************************"
Mar 05, 16:46:58, [1500], [INFO],,"ENVIRONMENT START"
Mar 05, 16:46:58, [1500], [INFO],,"***************************************************"
Mar 05, 16:46:58, [1500], [INFO],,"ALLUSERSPROFILE=C:\Documents and Settings\All Users"
Mar 05, 16:46:58, [1500], [INFO],,"APPDATA=C:\Documents and Settings\Administrator\Application Data"
Mar 05, 16:46:58, [1500], [INFO],,"AUTOEXIT=TRUE"
Mar 05, 16:46:58, [1500], [INFO],,"CALIBRATE=C:\AlohaQS\bin\calib.exe"
Mar 05, 16:46:58, [1500], [INFO],,"CLIENTNAME=Console"
Mar 05, 16:46:58, [1500], [INFO],,"CommonProgramFiles=C:\Program Files\Common Files"
Mar 05, 16:46:58, [1500], [INFO],,"COMPUTERNAME=TERM2"
Mar 05, 16:46:58, [1500], [INFO],,"ComSpec=C:\WINDOWS\system32\cmd.exe"
Mar 05, 16:46:58, [1500], [INFO],,"EDCPATH=\\MG3BOH\BOOTDRV\AlohaQS\EDC"
Mar 05, 16:46:58, [1500], [INFO],,"FP_NO_HOST_CHECK=NO"
Mar 05, 16:46:58, [1500], [INFO],,"HOMEDRIVE=C:"
Mar 05, 16:46:58, [1500], [INFO],,"HOMEPATH=\Documents and Settings\Administrator"
Mar 05, 16:46:58, [1500], [INFO],,"IBERROOT=AlohaQS"
Mar 05, 16:46:58, [1500], [INFO],,"LOCALDIR=C:\AlohaQS"
Mar 05, 16:46:58, [1500], [INFO],,"LOGONSERVER=\\TERM2"
Mar 05, 16:46:58, [1500], [INFO],,"MASTERCAPABLE=TRUE"
Mar 05, 16:46:58, [1500], [INFO],,"NUMBER_OF_PROCESSORS=1"
Mar 05, 16:46:58, [1500], [INFO],,"NUMTERMS=2"
Mar 05, 16:46:58, [1500], [INFO],,"OS=Windows_NT"
Mar 05, 16:46:58, [1500], [INFO],,"Path=C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem"
Mar 05, 16:46:58, [1500], [INFO],,"PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH"
Mar 05, 16:46:58, [1500], [INFO],,"PROCESSOR_ARCHITECTURE=x86"
Mar 05, 16:46:58, [1500], [INFO],,"PROCESSOR_IDENTIFIER=x86 Family 6 Model 9 Stepping 8, CentaurHauls"
Mar 05, 16:46:58, [1500], [INFO],,"PROCESSOR_LEVEL=6"
Mar 05, 16:46:58, [1500], [INFO],,"PROCESSOR_REVISION=0908"
Mar 05, 16:46:58, [1500], [INFO],,"ProgramFiles=C:\Program Files"
Mar 05, 16:46:58, [1500], [INFO],,"PROMPT=$P$G"
Mar 05, 16:46:58, [1500], [INFO],,"REBOOTNT=TRUE"
Mar 05, 16:46:58, [1500], [INFO],,"SERVER=MG3BOH"
Mar 05, 16:46:58, [1500], [INFO],,"SERVERCAPABLE=TRUE"
Mar 05, 16:46:58, [1500], [INFO],,"SESSIONNAME=Console"
Mar 05, 16:46:58, [1500], [INFO],,"SystemDrive=C:"
Mar 05, 16:46:58, [1500], [INFO],,"SystemRoot=C:\WINDOWS"
Mar 05, 16:46:58, [1500], [INFO],,"TEMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp"
Mar 05, 16:46:58, [1500], [INFO],,"TERM=2"
Mar 05, 16:46:58, [1500], [INFO],,"TERMSTR=Term"
Mar 05, 16:46:58, [1500], [INFO],,"TMP=C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp"
Mar 05, 16:46:58, [1500], [INFO],,"USERDOMAIN=TERM2"
Mar 05, 16:46:58, [1500], [INFO],,"USERNAME=Administrator"
Mar 05, 16:46:58, [1500], [INFO],,"USERPROFILE=C:\Documents and Settings\Administrator"
Mar 05, 16:46:58, [1500], [INFO],,"windir=C:\WINDOWS"
Mar 05, 16:46:58, [1500], [INFO],,"***************************************************"
Mar 05, 16:46:58, [1500], [INFO],,"ENVIRONMENT END"
Mar 05, 16:46:58, [1500], [INFO],,"***************************************************"
Mar 05, 16:46:58, [1500], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Mar 05, 16:46:58, [1500], [INFO],," OS, CPU AND MEMORY INFORMATION"
Mar 05, 16:46:58, [1500], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Mar 05, 16:46:58, [1500], [INFO],,"OS = Operating system is Windows XP (BuildNumber 2600, Platform 2, Version 5.1, Service Pack 2)"
Mar 05, 16:46:58, [1500], [INFO],,"CPU TYPE = VIA Nehemiah"
Mar 05, 16:46:58, [1500], [INFO],,"CPU SPEED = 997 MHz"
Mar 05, 16:46:58, [1500], [INFO],,"TOTAL PHYSICAL MEMORY = 519553024 Bytes"
Mar 05, 16:46:58, [1500], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Mar 05, 16:46:58, [1500], [INFO],," OS, CPU AND MEMORY INFORMATION"
Mar 05, 16:46:58, [1500], [INFO],,"+++++++++++++++++++++++++++++++++++++++++++++++++++"
Mar 05, 16:46:58, [1500], [INFO],,"LoadIberStrings() - Loaded version 6.1.24.0, IBERSTR.DLL"
Mar 05, 16:46:58, [1500], [INFO],,"Begin initializing network..."
Mar 05, 16:46:58, [1500], [INFO],,"Initializing network..."
Mar 05, 16:46:58, [1500], [INFO],,"Node = 2 String = 'C'"
Mar 05, 16:46:58, [1500], [INFO],,"NBInit()-> Before NBAddName()-> StationName = "IBERC ""
Mar 05, 16:47:01, [1500], [INFO],,"NBInit()-> After NBAddName()-> StationNumber = 2"
Mar 05, 16:47:01, [1500], [INFO],,"NBInit()-> Before NBAddGroupName()-> SessionName = "IBERLINK""
Mar 05, 16:47:04, [1500], [INFO],,"NBInit()-> After NBAddGroupName()-> SessionNumber = 3"
Mar 05, 16:47:04, [1500], [INFO],,"Station number 2, session 3"
Mar 05, 16:47:04, [1500], [INFO],,"Network initialization complete."
Mar 05, 16:47:04, [1500], [INFO],,"TIMEOUT ALERT!!! NBInit took 6.019000 seconds our threshold is 5.000000"
Mar 05, 16:47:04, [1500], [INFO],,"Start Receiving Datagrams..."
Mar 05, 16:47:04, [1500], [INFO],,"Done initializing network."
Mar 05, 16:47:04, [1500], [INFO],,"Determining Master And Fileserver"
Mar 05, 16:47:04, [1500], [INFO],,"Local DOB is 3/5/2009 in C:\AlohaQS\DATA\ALOHA.INI (03 05 2009)"
Mar 05, 16:47:04, [1500], [INFO],,"AotoMakeFileserver: FALSE"
Mar 05, 16:47:04, [1500], [INFO],,"Creating terminal status for 1"
Mar 05, 16:47:04, [1500], [INFO],,"Terminal 1 asserts 1 is master"
Mar 05, 16:47:04, [1500], [INFO],,"Master terminal is 1. Now determining fileserver..."
Mar 05, 16:47:04, [1500], [INFO],,"Master Terminal 1 asserts fileserver is 'MG3BOH'"
Mar 05, 16:47:04, [1500], [INFO],,"Attempting to connect to server 'MG3BOH'..."
Mar 05, 16:47:04, [1500], [INFO],,"Successfully connected Z: to \\MG3BOH\BOOTDRV"
Mar 05, 16:47:05, [1500], [INFO],,"Found fileserver. Updating DOWNTIME.INI..."
Mar 05, 16:47:05, [1500], [INFO],,"Delete MultiSync flag 'C:\AlohaQS\DATA\MSYNC'"
Mar 05, 16:47:05, [1500], [INFO],,"Beginning synchronize data..."
Mar 05, 16:47:05, [1500], [INFO],,"Iberdir: Z:\AlohaQS Localdir: C:\AlohaQS Target: C:\AlohaQS\DATA"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\ADJTIME.CDX to C:\AlohaQS\DATA\ADJTIME.CDX"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\ADJTIME.DBF to C:\AlohaQS\DATA\ADJTIME.DBF"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\ADJTIME.TDX to C:\AlohaQS\DATA\ADJTIME.TDX"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\EODGRIND to C:\AlohaQS\DATA\EODGRIND"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GCHKINFO.DBF to C:\AlohaQS\DATA\GCHKINFO.DBF"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDBREAK.CDX to C:\AlohaQS\DATA\GNDBREAK.CDX"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDBREAK.DBF to C:\AlohaQS\DATA\GNDBREAK.DBF"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDBREAK.TDX to C:\AlohaQS\DATA\GNDBREAK.TDX"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDDBF30.XXX to C:\AlohaQS\DATA\GNDDBF30.XXX"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDDEPST.CDX to C:\AlohaQS\DATA\GNDDEPST.CDX"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDDEPST.DBF to C:\AlohaQS\DATA\GNDDEPST.DBF"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDDRWR.DBF to C:\AlohaQS\DATA\GNDDRWR.DBF"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDITEM.DBF to C:\AlohaQS\DATA\GNDITEM.DBF"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDLBSUM.DBF to C:\AlohaQS\DATA\GNDLBSUM.DBF"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDLINE.DBF to C:\AlohaQS\DATA\GNDLINE.DBF"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDOWAGE.CDX to C:\AlohaQS\DATA\GNDOWAGE.CDX"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDOWAGE.DBF to C:\AlohaQS\DATA\GNDOWAGE.DBF"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDPERF.DBF to C:\AlohaQS\DATA\GNDPERF.DBF"
Mar 05, 16:47:06, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDREVN.DBF to C:\AlohaQS\DATA\GNDREVN.DBF"
Mar 05, 16:47:07, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDSALE.DBF to C:\AlohaQS\DATA\GNDSALE.DBF"
Mar 05, 16:47:07, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDSLSUM.DBF to C:\AlohaQS\DATA\GNDSLSUM.DBF"
Mar 05, 16:47:07, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDTNDR.DBF to C:\AlohaQS\DATA\GNDTNDR.DBF"
Mar 05, 16:47:07, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDTURN.DBF to C:\AlohaQS\DATA\GNDTURN.DBF"
Mar 05, 16:47:07, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\GNDVOID.DBF to C:\AlohaQS\DATA\GNDVOID.DBF"
Mar 05, 16:47:07, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\MIRROR.LOG to C:\AlohaQS\DATA\MIRROR.LOG"
Mar 05, 16:47:08, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\PRT1.LOG to C:\AlohaQS\DATA\PRT1.LOG"
Mar 05, 16:47:08, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\PRT2.LOG to C:\AlohaQS\DATA\PRT2.LOG"
Mar 05, 16:47:09, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\TRANS.LOG to C:\AlohaQS\DATA\TRANS.LOG"
Mar 05, 16:47:09, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\WAGEEDIT.CDX to C:\AlohaQS\DATA\WAGEEDIT.CDX"
Mar 05, 16:47:09, [1500], [INFO],,"SYNC: Copied Z:\AlohaQS\DATA\WAGEEDIT.DBF to C:\AlohaQS\DATA\WAGEEDIT.DBF"
Mar 05, 16:47:09, [1500], [INFO],,"Beginning synchronize recovery 00000_*.CKD from C:\AlohaQS\DATA to Z:\AlohaQS\DATA..."
Mar 05, 16:47:09, [1500], [INFO],,"End synchronize recovery (total 0 files)..."
Mar 05, 16:47:09, [1500], [INFO],,"Beginning synchronize recovery 00000_*.CKP from C:\AlohaQS\DATA to Z:\AlohaQS\DATA..."
Mar 05, 16:47:09, [1500], [INFO],,"End synchronize recovery (total 0 files)..."
Mar 05, 16:47:09, [1500], [INFO],,"Beginning synchronize BMP..."
Mar 05, 16:47:12, [1500], [INFO],,"End synchronize data (total 430 files)..."
Mar 05, 16:47:12, [1500], [INFO],,"Synchronize Data Local DOB is 3/5/2009 in C:\AlohaQS\DATA\ALOHA.INI (03 05 2009)"
Mar 05, 16:47:12, [1500], [INFO],,"TIMEZONE=INTL - using time zone information from the BOH computer"
Mar 05, 16:47:12, [1500], [INFO],,"TIMEZONE: Reading Z:\AlohaQS\data\timezone.ini"
Mar 05, 16:47:12, [1500], [INFO],,"TIMEZONE: Standard Name = Pacific Standard Time"
Mar 05, 16:47:12, [1500], [INFO],,"TIMEZONE: Daylight Name = Pacific Daylight Time"
Mar 05, 16:47:12, [1500], [INFO],,"TIMEZONE: Successfully read the Timezone.ini contents"
Mar 05, 16:47:12, [1500], [INFO],,"TIMEZONE: operating system time zone settings match values in TIMEZONE.INI"
Mar 05, 16:47:12, [1500], [INFO],,"Begin reading data..."
Mar 05, 16:47:12, [1500], [INFO],,"Entering Initialize: iberdir=Z:\AlohaQS"
Mar 05, 16:47:15, [1500], [INFO],,"Read in 39 employees"
Mar 05, 16:47:15, [1500], [INFO],,"READDBF(): Processed employees for date : 20090302"
Mar 05, 16:47:16, [1500], [INFO],,"READDBF(): Processed employees for date : 20090303"
Mar 05, 16:47:16, [1500], [INFO],,"READDBF(): Processed employees for date : 20090304"
Mar 05, 16:47:19, [1500], [INFO],,"Number of color bits is 32, Physical Memory 519553024 bytes"
Mar 05, 16:47:19, [1500], [INFO],,"Using Enhanced Graphics Interface (EGI) display"
Mar 05, 16:47:19, [1500], [INFO],," Main directory C:\AlohaQS\EGICACHE "
Mar 05, 16:47:19, [1500], [INFO],,"EGI Scheme 0 is selected"
Mar 05, 16:47:19, [1500], [INFO],,"Filespec - C:\AlohaQS\EGICACHE\default\Btn*.bmp"
Mar 05, 16:47:20, [1500], [INFO],,"326-326 bitmaps gets loaded to g_NextGenKeyedBitmaps"
Mar 05, 16:47:20, [1500], [INFO],,"target directory - C:\AlohaQS\EGICACHE\default"
Mar 05, 16:47:20, [1500], [INFO],,"Filenames - 0 "
Mar 05, 16:47:20, [1500], [INFO],,"obseletedFilenames - 0 "
Mar 05, 16:47:20, [1500], [INFO],,"ConvertTransLog(): Analysing TRANS.LOG for conversion..."
Mar 05, 16:47:20, [1500], [INFO],,"Fastfood(): No log conversion required."
Mar 05, 16:47:20, [1500], [INFO],,"Before synchronize_labor_files()"
Mar 05, 16:47:20, [1500], [INFO],,"***** Workstation: TERM2"
Mar 05, 16:47:20, [1500], [INFO],,"***** TerminalName: TERM2"
Mar 05, 16:47:20, [1500], [INFO],,"Before LoadCachedBitmaps()"
Mar 05, 16:47:20, [1500], [INFO],,"After LoadCachedBitmaps()"
Mar 05, 16:47:20, [1500], [INFO],,"Done reading data."
Mar 05, 16:47:20, [1500], [INFO],,"Check For Unregistered applications..."
Mar 05, 16:47:20, [1500], [INFO],,"IberADM: VerifyRFSSvrPSRegistration"
Mar 05, 16:47:20, [1500], [INFO],,"SetupRfs() RfsSvr Port currently in use is 60050. No updates required"
Mar 05, 16:47:20, [1500], [INFO],,"Don't need to start VBOINST.EXE"
Mar 05, 16:47:20, [1500], [INFO],,"WARNING: in ConditionRunHBFOH() - File Not Found: C:\AlohaQS\BIN\.\HBFOH.EXE"
Mar 05, 16:47:20, [1500], [INFO],,"Don't need to start HBFOH.EXE"
Mar 05, 16:47:20, [1500], [INFO],,"ConditionRunTZDST() - Extended daylight saving time is enabled"
Mar 05, 16:47:20, [1500], [INFO],,"Don't need to start TZDSTAdj.exe"
Mar 05, 16:47:20, [1500], [INFO],,"WARNING: in ConditionRunFOHAdm() - File Not Found: C:\AlohaQS\BIN\.\FOHAdm.exe"
Mar 05, 16:47:20, [1500], [INFO],,"Don't need to start FOHAdm.exe"
Mar 05, 16:47:20, [1500], [INFO],,"setting beep type 1 to freq 200 and time 30"
Mar 05, 16:47:20, [1500], [INFO],,"Begin reading transaction log..."
Mar 05, 16:47:22, [1500], [INFO],,"Done reading transaction log."
Mar 05, 16:47:22, [1500], [INFO],,"Begin initializing peripherals..."
Mar 05, 16:47:26, [1500], [INFO],,"Initialized coin dispenser on COM port 2"
Mar 05, 16:47:26, [1500], [INFO],,"COM libraries have been initialized"
Mar 05, 16:47:26, [1500], [INFO],,"InterceptAlohaPrinting handler detected"
Mar 05, 16:47:26, [1500], [INFO],,"Printer 2 on COM1, FIFO Buffer checkbox is checked. Warning! Could cause printing problems if XON/XOFF is used."
Mar 05, 16:47:26, [1500], [INFO],,"Node = 1 String = 'B'"
Mar 05, 16:47:26, [1500], [INFO],,"Node = 2 String = 'C'"
Mar 05, 16:47:26, [1500], [INFO],,"Done initializing peripherals."
Mar 05, 16:47:26, [1500], [INFO],,"Begin reading printer logs..."
Mar 05, 16:47:27, [1500], [INFO],,"Done reading printer logs."
Mar 05, 16:47:27, [1500], [INFO],,"Initializing com lengths..."
Mar 05, 16:47:27, [1500], [INFO],,"Reading Custom Checkout..."
Mar 05, 16:47:27, [1500], [INFO],,"Reading Country Currency Codes..."
Mar 05, 16:47:27, [1500], [INFO],,"Iso4217DataMgr::ReadISO4217File() 268 lines read and processed."
Mar 05, 16:47:27, [1500], [INFO],,"StartSSMonitor"
Mar 05, 16:47:27, [1500], [INFO],,"Terminal up..."
Mar 05, 16:47:27, [1500], [INFO],,"Going to logo dialog..."
Mar 05, 16:47:27, [1500], [INFO],,"Initialization Complete. MessagePump will activate."
Mar 05, 16:47:27, [1500], [INFO],,"The Firewall is OFF."
Mar 05, 16:47:27, [1500], [INFO],,"TIMEOUTTHRESHHOLD...5.0"
Mar 05, 16:47:27, [1500], [INFO],,"CALL: CONNECTED TO NODE 1! (1)"
.........
Mar 05, 17:05:00, [1500], [INFO],,"Line 1: Store Name"
Mar 05, 17:05:00, [1500], [INFO],,"Line 2: 05:05 PM"
Mar 05, 17:05:38, [1500], [INFO],,"ExitInstance called."
Mar 05, 17:05:38, [1500], [INFO],,"Clean up 1..."
Mar 05, 17:05:38, [1500], [INFO],,"Clean up 2..."
Mar 05, 17:05:38, [1500], [INFO],,"net shutdown!"
Mar 05, 17:05:38, [1500], [INFO],,"HANGUP: return code 08"
Mar 05, 17:05:38, [1500], [INFO],,"Canceling datagrams..."
Mar 05, 17:05:38, [1500], [INFO],,"Canceling datagrams second time..."
Mar 05, 17:05:38, [1500], [INFO],,"Dropping names..."
Mar 05, 17:07:09, [936], [STATUS],,""
Mar 05, 17:07:09, [936], [STATUS],,"................................................................"
Mar 05, 17:07:09, [936], [STATUS],,"Aloha Quick Service started... version 6.1.24.1179"
Mar 05, 17:07:09, [936], [INFO],,"***************************************************"
Mar 05, 17:07:09, [936], [INFO],,"ENVIRONMENT START"
Mar 05, 17:07:09, [936], [INFO],,"***************************************************"
Mar 05, 17:07:09, [936], [INFO],,"ALLUSERSPROFILE=C:\Documents and Settings\All Users"
Ma

 

[sanfranqsr]

Here's an update.

It is happening to both terminals and only after a period of inactivity (15 mins roughly).

Aloha closes and goes back to the windows desktop and the terms need to be restarted...

 

[sanfranqsr]

Solved!

When the new users were created the xp screensaver was on with show user screen so lack of activity was turning screensaver on, once the term was touched it was closing Aloha...

 

[SwampGas]

Wow! I remember an issue almost identical to this issue -Could still be the same issue. We had discovered a bug in Aloha version 5.3.30e in March of 2006. It became RFC #47862, and was reported fixed in version 5.3.35e.

RFC 47862 – Screen timeouts no longer cause possible GPF after applying a promotion.


---
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