Aloha QS Screen Tap Speed 1

[gvlax50]

I have an AlohaQS system running 6.7.38 with two Radiant P1220 terminals. The system had a P1520 on it which I removed about a year ago. I just reinstalled the third terminal today and I quickly noticed how much faster the screen is. The P1520 screen registers every single tap I make on the screen, and it seems to have much greater sensitivity. With the P1220s I can't tap more than once per half second; if I try to tap, say, 4 times per second it will skip every other one. I also have to use more force to get a tap to register on the screen of the P1220s.

Is there a software setting to determine the sensitivity of the screens and the maximum speed at which I can tap, or is this strictly a hardware limitation? If there is a setting, either in Windows or in Aloha Manager, could someone point me in the right direction?

 

[AlohaRoss]

Look in the control panel for the P15xx settings. If it is a radiant touch the settings will be there
Otherwise look in the C:\Program Files\MicroTouch\TouchWare in that folder you will find the settings to change settings for touch.

Lastly, the P1520 is a faster machine than the P1220

AlohaRoss

http://www.needalohahelp.com

 

[sheerdyn]

You may also have two different types of screens. capacitive versus resistive screens.

 

[gvlax50]

Thanks AlohaRoss! Lowering the double-click speed in the P15xx settings on the P1220s from 400ms to 100ms fixed it.

 

[AlohaRoss]

Sheerdyn, Based on the request from gvlax50 what would it matter if its capacitive or resistive? Both have settings that can be adjusted for what the user wanted to accomplish.

AlohaRoss

http://www.needalohahelp.com

 

[sheerdyn]

resistive screens respond better to touch with finger nail versus the capacitive screens do not. 1220s have actually been known to respond slower than most of the radiant terminals released.

 

[gvlax50]

I've run into an issue with manually adjusting the P15xx settings. It seems that each day the double click settings reset themselves to 400ms. It looks like this is being done each time the system runs EOD. Is there a setting in a config file or a system variable that could be doing this?

As a side note, I believe the 1220s have resistive screens since fingernails and pencil erasers work better than the tip of a finger. However, the 1520 also has a resistive screen, so we can rule that out as the issue.