Aloha POS - Fix a bad employee number?

[HickoryNC]

Hello,

Background: We're running Aloha 6.4 something or other. Under security in store settings, we have the employee number digit requirement set to "3"

The issue: Last night a manager was entering a new employee and mistakenly assigned them a 4 digit number. The record was saved. When they verified they got an error message - paraphrased it said Certain employees will not be able to log in because their password contains more digits that defined in store settings...." They created a new (3 digit) record for the employee, who never logged in using the 4 digit one, but couldn't figure out how to delete the error-message-causing one. Delete is greyed out.

How to fix? I've read about manually editing the emp.dbf file, but I've never tried that before and I'm concerned about messing it up. If I change the employee number digit requirement to "4" will it automatically assign a "0" before all the 3 digit employee numbers, or will that simply switch my problem from 1 record to 400+ records? Am I just stuck calling NCR support (d'oh, we don't have the annual contract, it'll be $150..)?

Thanks for any imput!

 

[ClayTaco]

You just need to have the appropriate access level to delete the employee.
If the employee number was used at all on the day that you delete them your terms will go into a boot loop.
Easiest solution is to terminate the broken employee, wait a couple of days and then delete them first thing in the morning or right before eod.

You cannot remove employees by editing the emp.dbf, the changes you do to the dbf will not affect Aloha manager or Configuration center.

 

[AlohaRoss]

In Aloha manager
Go to maintence
Store settings
Security
POS password Settings
Change your emp number from 3 to 4

Hope that helps

AlohaRoss

http://www.needaholahelp.com

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