Hi
our orderman 7 units appear to have got this problem out of nowhere.
we are a large function venue that uses mag cards to create tabs for tables with pre orders on them.
a member of staff creates cards for each table on the night and gives them to the customers to use as "account cards" so if they want any more drinks etc they can come to the bar with their card and a member off staff swipes the card on the FOH which opens the tab and adds the drinks to the bill.
We also have floor staff using orderman 7 units that can usually see all the open tabs on their devices and they can open the tab at table and add orders to the bill .
However since we have reopened the floor staff can no longer see all the open tabs . only the member of staff that created the tab can see their own tabs but on the FOH the same staff can see all the open tabs.
any ideas on this would be greatly appreciated
our orderman 7 units appear to have got this problem out of nowhere.
we are a large function venue that uses mag cards to create tabs for tables with pre orders on them.
a member of staff creates cards for each table on the night and gives them to the customers to use as "account cards" so if they want any more drinks etc they can come to the bar with their card and a member off staff swipes the card on the FOH which opens the tab and adds the drinks to the bill.
We also have floor staff using orderman 7 units that can usually see all the open tabs on their devices and they can open the tab at table and add orders to the bill .
However since we have reopened the floor staff can no longer see all the open tabs . only the member of staff that created the tab can see their own tabs but on the FOH the same staff can see all the open tabs.
any ideas on this would be greatly appreciated