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Aloha Master Terminal has DT orders show up

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rdyer77

Vendor
Aug 31, 2016
1
US
We are having an issue with a new Aloha 12.3 store that gets DT orders show up on the master terminal as soon as the order is tendered or after it is tendered and closed.
 
Usually DT=drive-thru. I'm going to assume that's the case, and from that, that you're running Aloha QS in a drive-thru environment that also has inside counter terminals. If that's not the case, fill in some of that and we'll try again.

Is the problem that the DT orders show up on the master terminal, whichever terminal happens to be master? Or that they show up on a counter terminal, which also usually happens to be the master? If they always go to the master even when a different terminal is master, there's something strange going on. If they're just showing up on a counter terminal (and master status doesn't have anything to do with it), then you need to check out your order entry queue setup.

J
 
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